Guest Services Night Team Member 26-27

Position Overview

Love the mountains and enjoy helping people? Join the Guest Services team at Mt. Hood Meadows as a Night Guest Services Team Member and help create memorable experiences for guests during evening and overnight resort operations.

As a Night Guest Services Team Member, you'll be a welcoming and helpful resource for our guests, providing accurate information, processing resort products, and supporting a variety of Guest Services operations. You'll assist with lift tickets, passes, lessons, rentals, and other resort offerings while helping guests navigate their experience at Mt. Hood Meadows. Working during evening hours, you'll play an important role in supporting our guests and team as the resort transitions through nighttime operations.

This is a dynamic, guest-facing position that combines customer service, communication, technology, and problem-solving in a unique mountain environment. If you enjoy working with people, thrive in an active workplace, and are looking for a role that offers a different perspective on the resort experience, we'd love to speak with you about joining the Mt. Hood Meadows team.

This is a full-time, seasonal position

Qualifications & Experience

Comfortable communicating and working with in-person guestsComfortable using computers and other technology including point-of-sale systemsStrong attention to detail and accuracyAbility to multitask and stay calm under pressureAbility to work independently and as part of a teamMinimum Age 16Ability to work weekends and holidaysMust be comfortable with the changing dynamics of a seasonal business

Preferred Qualifications & Experience

Previous guest service experiencePrior experience operating a point-of-sale

Compensation:

Starting Wage: $ 18.54 - $21.93 hourly

Perks:

Year-Round Housing Available. Subject to AvailabilitySki/Snowboard Season Pass for employees and qualifying dependentsDon't Ski/Snowboard? Gift your lift access to a family memberFree Ski/Snowboard Group Lessons & Discounts on Rental GearBuddy Tickets (3 discounted tickets to share)Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)Mountain Exchange Program (Ability to request free lift access to regional resorts)Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)Special invites to Columbia Employee Store, Adidas, and other industry retailersEmployee Assistance Program (EAP)Free Employee Transportation from Hood River & SandySummer Seasonal Job Connections with Local BusinessesAccess to Team Wellness ProgramsTeam Appreciation Events/DinnersClick here to learn more about our team member perks

Videos:

Watch our team in action on the MHM YouTube Channel