Guest Services

Better Talent

Oak Island, NC

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JOB DETAILS

SALARY

$15–$17 Per Hour

JOB TYPE

Full-time

SKILLS

Administrative Skills, Communication Skills, Compensation and Benefits, Computer Skills, Customer Support/Service, Dental Insurance, Detail Oriented, Driver's License, Health Insurance, Hospitality and Tourism, Life Insurance, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Process Development, Property Management, Property Rentals, Real Estate, Real Estate Sales, Record Keeping, Service Delivery, System Operations, Systems Administration/Management, Systems Maintenance, Team Player, Time Management, Vision Plan, Writing Skills

LOCATION

Oak Island, NC

POSTED

15 days ago

Company Overview Margaret Rudd & Associates, Inc., REALTORS® is a market-leading, family-owned, and full-service property management and real estate company with deep roots in the Oak Island and Brunswick County communities. Established in 1981, we’ve built a 45-year legacy of excellence on a foundation of authentic, long-term relationships and deep local expertise, turning countless visitors into locals while caring for the homes and investments of our property owners. For decades, we’ve provided exceptional service to both homeowners and guests across our vacation rental and property management portfolio. Our award-winning reputation is matched by a supportive, philanthropic, and engaging company culture where dedication, attention to detail, and teamwork are highly valued. More than just a workplace, Margaret Rudd & Associates is a true family, committed to our community and to delivering superior service in every aspect of property management and real estate. Position Summary Margaret Rudd & Associates is seeking a detail-oriented and dependable Guest Services Coordinator to support our vacation rental operations in Oak Island, NC. This role is ideal for someone who thrives in a structured, team-focused environment and takes pride in delivering consistent, high-quality service. In this position, you will support guest communication, reservation coordination, and day-to-day operational needs while following established processes and standards. Success in this role comes from strong attention to detail, clear communication, and the ability to stay organized while managing multiple tasks. The ideal candidate is thoughtful, professional, and steady under pressure, with a natural ability to follow procedures, solve problems methodically, and support both guests and internal teams. What You’ll Do Provide excellent guest service before, during, and after each stay Respond to guest inquiries via phone, email, and in person in a timely and professional manner Assist with reservations, bookings, and system updates Follow structured processes, checklists, and company standards to ensure consistency Maintain accurate records and notes within internal systems Support office operations and administrative tasks as needed Required Qualifications Reliable, punctual, and professional with a strong work ethic Strong written and verbal communication skills High attention to detail with the ability to produce accurate, consistent work Ability to follow structured processes and adhere to established procedures Basic computer skills with the ability to quickly learn new systems Ability to work independently and collaboratively in a team environment Availability to work weekends a must. Every Saturday from June – August, 1 to 3 Saturdays a month from September – May. Holidays as needed – office is closed for Thanksgiving, Christmas, and New Years. Days of the week will vary. Work hours would be 8am to 5pm. Must have a valid driver’s license, reliable transportation, and be authorized to work in the United States Preferred Qualifications (but not a must) Experience in hospitality, vacation rentals, property management, or customer service Familiarity with reservation or property management systems Experience handling guest communication and resolving issues professionally Ability to stay calm, organized, and detail-focused in a fast-paced environment Local knowledge of Oak Island or Brunswick County Compensation, Benefits & More Compensation: $15.00 - 17.00 per hour Benefits: PTO, health insurance, dental, vision, life insurance, retirement benefits Schedule: Full-time / 5 day a week schedule aligned with operations; Every Saturday from June – August, 1 to 3 Saturdays a month from September – May. Holidays as needed – office is closed for Thanksgiving, Christmas, and New Years. Days of the week will vary. Work hours would be 8am to 5pm. Job Type: Full-time Location: Oak Island, North Carolina APPLY NOW Jean Abapo2026-05-05T03:21:17+00:00 Contact Usrecruiting@bettertalent.com +1407-279-0724 Book a Demo Copyright 2025 Better Talent | All Rights Reserved Page load link var fusionNavIsCollapsed=function(e){var t,n;window.innerWidth{e.classList.remove('no-wrapper-transition')},400),e.classList.remove('loading')},fusionRunNavIsCollapsed=function(){var e,t=document.querySelectorAll('.awb-menu');for(e=0;e window.RS_MODULES = window.RS_MODULES || {}; window.RS_MODULES.modules = window.RS_MODULES.modules || {}; window.RS_MODULES.waiting = window.RS_MODULES.waiting || []; window.RS_MODULES.defered = true; window.RS_MODULES.moduleWaiting = window.RS_MODULES.moduleWaiting || {}; window.RS_MODULES.type = 'compiled'; {'prefetch':[{'source':'document','where':{'and':[{'href_matches':'/*'},{'not':{'href_matches':['/wp-*.php','/wp-admin/*','/wp-content/uploads/*','/wp-content/*','/wp-content/plugins/*','/wp-content/themes/Avada-Child-Theme/*','/wp-content/themes/Avada/*','/*\\?(.+)']}},{'not':{'selector_matches':'a[rel~=\'nofollow\']'}},{'not':{'selector_matches':'.no-prefetch, .no-prefetch a'}}]},'eagerness':'conservative'}]} _linkedin_partner_id = '3472234'; window._linkedin_data_partner_ids = window._linkedin_data_partner_ids || []; window._linkedin_data_partner_ids.push(_linkedin_partner_id); (function(l) { if (!l){window.lintrk = function(a,b){window.lintrk.q.push([a,b])}; window.lintrk.q=[]} var s = document.getElementsByTagName('script')[0]; var b = document.createElement('script'); b.type = 'text/javascript';b.async = true; b.src = 'https://snap.licdn.com/li.lms-analytics/insight.min.js'; s.parentNode.insertBefore(b, s);})(window.lintrk); { '@context': 'http://schema.org/', '@type': 'JobPosting', '

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