Hybrid
We are seeking an experienced contractor to stand up and operationalize the intake and orchestration function for Guest Services.
This role will serve as the front door to the organization, ensuring incoming work across AI, product, operations, and process improvement is captured, structured, sized, prioritized, and tracked through execution.
Additionally, this role will serve as the lead project manager to launch cross-functional Guest Services initiatives.
The expectation is that this person can step in quickly, operate independently, and build a scalable model that brings visibility, alignment, and accountability to how work enters and moves through Guest Services.