Guest Services Representative - Tru by Hilton (Manassas, VA)
Tru by Hilton
Manassas, VA
Apply
JOB DETAILS
SKILLS
Administrative Skills, Beverages, Customer Support/Service, Health Plan, Hospitality and Tourism, Restaurant
LOCATION
Manassas, VA
POSTED
1 day ago
ARE YOU INTERESTED IN LEARNING ABOUT OUR FUN AND ENGAGING CULTURE? KEEP READING!
We are looking for aGuest Services Representative to join our team! Our ideal candidate has apassion for customer service, a positive attitude, and a desire tolearn and grow.
WHY WORK WITH US?
Work-Life Balance
Competitive Pay
Paid Time Off
Health Benefits
Employee Discounts & Perks
WHAT WILL I BEDOING?
Provide great hospitality every time by going above and beyond guest expectations
Greeting guests upon arrival and ensuring they feel welcomed
Administering check-ins and check-outs
Providing front desk services to guests
Assigning rooms and taking care of administrative duties
Delivering mail and messages and processing guest payments
Being a source of information to guests on various matters such as transport and restaurant advice
Processing meal and beverage requests
Accommodating general and unique requests
Diffusing conflict or tense situations with guests
Be available on weekends and holidays
Holladay Hospitality Group is an equal opportunity employer.
Please visit our careers page to see more job opportunities.