Guest Services Staff

Sandia Peak Ski Area

Guest Services Representative

2026/2027 Winter Season

Sandia Peak Ski Area is seeking friendly, dependable, and customer-focused team members to join our Guest Services Department for the 2026/2027 winter season.

Guest Services is a key part of the guest experience and is responsible for assisting visitors with tickets, season passes, lessons, RFID access, and general questions about the ski area.

Responsibilities

• Provide excellent customer service and create a welcoming experience for guests
• Sell and issue lift tickets and season passes
• Assist guests with season-pass questions, products, and account information
• Check in guests for ski and snowboard lessons
• Assist with lesson registration and scheduling
• Operate and troubleshoot basic RFID ticketing/access systems
• Operate POS systems and accurately process cash, credit card, and other transactions
• Assist guests with RFID cards and access issues
• Answer questions regarding lift tickets, lessons, operating hours, mountain services, and ski area policies
• Maintain accurate records and follow established cash-handling procedures
• Assist with opening and closing Guest Services
• Maintain an organized and professional Guest Services area
• Work closely with Ski School, Lift Operations, Retail, and other departments
• Assist with other duties as needed to support daily ski area operations