Guest Transport Supervisor - Ben Taub Hospital

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

JOB SUMMARY:

The Guest Transport Supervisor oversees the daily operations of patient, specimen, and medication transport services, ensuring safe, timely, and compassionate service throughout the hospital and surrounding areas. This role leads staffing, scheduling, training, and performance management while maintaining compliance with safety protocols and patient identification standards. With strong leadership and mentoring skills, the supervisor supports team development, operational efficiency, and high-quality service delivery.

MINIMUM QUALIFICATIONS:

Education:

• High School Diploma or GED

Degrees:

• Associate's degree (preferred)

Licenses & Certifications:

• Basic Life Support: From an approved AHA or ARC

Work Experience (Years and Area):

• Four (4) Years Work Experience in related field.

Management Experience (Years and Area):

• Two (2) Year of Management Experience as a Project/team lead.

Language Skills:

• Spanish (Preferred)

Communication Skills:

• Above Average Verbal (Heavy Public Contract)
• Exceptional Verbal (e.g., Public Speaking)
• Writing /Composing
• Correspondence/Reports

Work Schedule:

• Weekends
• Holidays
• Flexible
• Overtime

Equipment Operated: Stretcher, Wheelchair , Hospital Bed, Radio, Base Station, Oxygen Tanks

Other Requirements: Will rotate holiday and weekend coverage with other supervisor. MS Excel, MS Word, Personal Computer, Typing

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