Guidance Office Secretary

id='p33079_37213'>Guidance Office Secretary JobID: 33079

Position Type:

Clerical/Secretary

Date Posted:

8/4/2026

Location:

Crestwood High School

Date Available:

Immediate

Closing Date:

08/11/2026

District:

Crestwood School District Additional Information: Show/Hide

Guidance Office Secretary

Qualifications

• High school diploma required; Associate's degree preferred.
• Previous office, school, or customer service experience preferred.
• Fluency in both oral and written English required; Arabic language proficiency preferred.
• Demonstrated ability to maintain strict confidentiality regarding student records and sensitive information.
• Ability to work independently, prioritize responsibilities, and follow directions with minimal supervision.
• Proficient in Microsoft Office Suite, including Excel and Word, and experienced with SMART, MiSTAR, MICR, Parchment, and other student information systems.
• Knowledge of general office procedures and operation of standard office equipment.
• Excellent organizational, recordkeeping, and time management skills.
• Strong interpersonal, communication, and customer service skills with the ability to effectively interact with students, parents, staff, and community members.
• Ability to manage multiple tasks while maintaining accuracy and attention to detail.
• Experience working effectively with diverse populations.

Essential Duties and Responsibilities

• Serve as the primary point of contact for students, parents, staff, and visitors entering the Guidance Office.

• Assist with new student enrollment and registration processes.

• Maintain and update student demographic and emergency contact information.

• Process student immunization records and ensure compliance with district and state requirements.

• Prepare GPA certificates, transcripts, and other student records as requested.

• Maintain and organize student cumulative records (CA-60s) in accordance with district procedures and record retention requirements.

• Process student injury reports and maintain appropriate documentation.

• Assist with Advanced Placement (AP) testing preparation and coordination.

• Answer and direct incoming telephone calls, providing accurate information and exceptional customer service.

• Order, receive, and maintain office supplies for the Guidance Office.

• Maintain organized filing systems, both electronic and paper, ensuring accuracy and confidentiality.

• Operate office equipment and utilize district software applications to support daily operations.

• Schedule appointments and coordinate office communications as needed.

• Provide clerical and administrative support to school counselors, social workers, and building administrators.

• Assist with preparation of correspondence, reports, forms, and other documents.

• Support guidance office programs, meetings, and special projects as assigned.

• Collaborate with staff to ensure efficient operation of the Guidance Office and timely completion of assigned tasks.

• Maintain confidentiality of student, staff, and district information in accordance with applicable laws, board policy, and district procedures.

• Demonstrate professionalism, dependability, and a commitment to providing excellent customer service.

• Foster positive relationships with students, families, staff, and community members.

• Perform other duties as assigned by the building administration.

• PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• The employee must occasionally lift and move up to 25 pounds in supplies which requires bending, stooping, and lifting.

• The employee must be able to use various instructional materials in the classroom.

• The employee must use hands and arms to manipulate objects.

• The employee must use keyboards, tools, and other controls.

• The employee must sit and stand for long periods.

• The employee must have normal vision and hearing with or without aid.

• The employee must be able to move about the assigned location unaided during the day.

REPORTS TO: Building Principal

TERMS OF EMPLOYMENT: 11 month - Secretary Classification I

EVALUATION: Annual

SALARY: Pursuant to the Secretary Contract

EFFECTIVE DATE: 2026-27 School Year

DEADLINE: August 11, 2026

METHOD OF APPLICATION:

Qualified and interested persons must apply online by going to the Crestwood Home page under employment. Please include a letter of interest, resume, letters of recommendation, copy of certificate(s) and transcripts. We no longer accept paper applications delivered via mail, in person, faxed, or email. If your qualifications meet our needs, we will contact you for further information and a possible interview. Crestwood Public Schools is an Equal Opportunity Employer.

This document is intended to describe the general nature and level of the work performed by those assigned to this position. This is not an exhaustive list of all duties and responsibilities. Administration reserves the right to amend the change responsibilities to meet business and organizational needs as necessary.

The Crestwood Board of Education is committed to a nondiscrimination policy and to providing equity in its educational programs, services, and activities for all students and employees. The Crestwood School District does not discriminate based on race, ancestry, color, sex, pregnancy, childbirth or related medical conditions, marital status, age, religion, national origin, disability, or genetic information in employment or in its programs and activities.