Chick-fil-A logo

H.E. Dining Host / Hostess

Chick-fil-A
  • Downingtown, Pennsylvania
    4 days ago

    Job Description

    HIRING EVENT

    DOWNINGTOWN CHICK-FIL-A

    845 East Lancaster Avenue

    Downingtown, Pa. 19335

    (610)269-7828

    DINING HOST/HOSTESS


    TUESDAY AUGUST 25, 2026 AND THURSDAY AUGUST 27, 2026

    9:00 AM TO 11:30 AM

    2:00 PM TO 4:00 PM


    Walk-ins are welcomed - Kindly complete the online application prior to arrival (if not able to do so, we can assist).


    Are you passionate about providing exceptional customer service in a positive and people-focused environment? Do you thrive in a fast-paced setting where teamwork and leadership development are valued?


    Join Chick-fil-A, Downingtown, Pennsylvania a brand known for investing in its team members and communities!


    At Chick-fil-A, the Dining Host/Hostess Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. As a Dining Host/Hostess, you will play a crucial role in ensuring customer satisfaction and delivering a delightful dining experience. The ideal candidate must be able to execute Chick-fil-A hospitality with our guests in a caring way. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.


    Position Type

    • Full-time and Part-time
    • Mornings and Evenings (closing)

    Our Benefits Include:

    • Paid training
    • Employee discounts
    • Flexible scheduling (and closed on Sundays)
    • Competitive pay
    • Scholarship opportunities
    • A fun work environment where you can positively influence others
    • Learning first-hand from an experienced Operator and Restaurant Leaders
    • Intentional growth and development to help you reach your professional goals


    Dining Host/Hostess Responsibilities

    • Cheerfully greets guest and ensures a pleaseant dining experience
    • Provide exceptional customer service in a positive and people-focused environment
    • Be the primary point of contact for our dine-in guest, showcasing dedication and understanding
    • Thrive in a fast-paced setting
    • Serve guest by providing comprehensive service and product information
    • Resolve service and product issues promptly
    • Ensure guest satisfaction and a pleasant restaurant experience
    • Utilize organizational and communication skills to build trust and rapport with guest
    • Maintain cleanliness of tables, chairs, dining area and restrooms
    • Team-oriented, adaptable, dependable, with a strong work ethic
    • Provide solutions to customer complaints in line with company policies
    • Ability to work on your feet for the duration of your shift
    • Adhere to Chick-fil-A rules and dress code at all times
    • Other duties as assigned


    Qualification and Job Requirements

    • Cheerful and positive attitude
    • Takes the initiative
    • Commitment and reliable
    • Multitasking abilities
    • Enjoys serving and helping others
    • Customer service oriented
    • Strong interpersonal skills
    • Dependable
    • Strong customer service skills
    • Conflict resolution expertise
    • Active listening skills
    • Quick response to requests
    • Restaurant and customer service knowledge
    • Problem-solving capabilities
    • Quality-focused
    • Effective communication skills


    If you are a talented and motivated individual looking to enhance your hospitality and business service skills while employed in a rewarding and enthusiastic work environment, apply now to be a part of the Chick-fil-A Downingtown team!


    Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

    Work schedule

    • 8 hour shift
    • Weekend availability
    • Day shift
    • Night shift

    Benefits

    • Paid time off
    • Health insurance
    • Dental insurance
    • Vision insurance
    • Life insurance
    • 401(k)
    • Referral program
    • Employee discount
    • Paid training

    Numbers & Facts

    LocationDowningtown, Pennsylvania

    Skills

    • Communication Skillsunmatched
    • Conflict Resolutionunmatched
    • Corporate Policiesunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Interpersonal Skillsunmatched
    • Leadershipunmatched
    • Multitaskingunmatched
    • Organizational Skillsunmatched
    • Problem Solving Skillsunmatched
    • Restaurantunmatched
    • Scholarshipunmatched
    • Team Playerunmatched

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