Hampton Inn & Suites Austin Downtown - House Attendant-Lobby

Join Our Team as a House Attendant!

The House Attendant plays a key role in creating a clean, welcoming, and enjoyable environment for guests. This position is all about keeping public areas sparkling, assisting guests with friendly and helpful service, and supporting the setup of events that add excitement to their stay. In addition to being a behind-the-scenes hero for the housekeeping team, the role requires individuals who are detail-oriented, physically capable, and committed to delivering exceptional service with a positive attitude.

KEY SKILLS/RESPONSIBILITIES

• Master of the Mess-Free Zone: Keep every nook and cranny spotless-from equipment to facilities-because sparkling clean is the only way we roll.
• Shine Patrol: Tidy up lobbies, hallways, and restrooms so they're not just clean-they're impressively polished. Carpets, furniture, and fixtures should all be guest-ready and gleaming.
• Guest Whisperer: Be quick on your feet when guests need something. Deliver with a smile and make every interaction feel like five-star service.
• Event Sidekick: Help set the stage for meetings and events. Whether it's chairs, tables, or tech, you're part of the behind-the-scenes magic.
• Safety First, Always: Keep sensitive areas secure, handle lost-and-found items like a pro, and follow safe work habits to stay injury-free and ready for action.

EDUCATION & EXPERIENCE

• High school diploma or equivalent preferred; experience in a hotel or related field is a plus.
• Valid driver's license for the applicable state required, along with an acceptable Motor Vehicle Driving Record (MVR) if driving is property specific.
• Ability to perform well in stressful or high-pressure situations.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Hampton Inn & Suites Austin-Downtown/Convention Center is a comfortable and convenient hotel in downtown Austin. Our 16-story hotel is one block from the Austin Convention Center, and walking distance to the Sixth Street entertainment district. Whether visitors are traveling to Austin for business, to attend a convention, or for one of our annual live music festivals, they will enjoy a boutique-style hotel minutes from Austin attractions. Guests can tend to some work or unwind after a day of sightseeing in a room with free WiFi, a large work desk with an ergonomic desk chair, and a convenient lap desk. We offer suites for more space if guests are traveling with family or a group.

Application deadline for Colorado positions: