This Hand Therapist position provides comprehensive evaluation and treatment to adult, geriatric, adolescent and pediatric patient population. The therapist completes and maintains all required patient documentation. It is expected that the therapist maintain a high patient satisfaction standard, be flexible to assist others as needed, and will meet the productivity standards. The incumbent is expected to have excellent communication skills, and may need to supervise support staff during patient care activities
Customer Service
Consistently demonstrates a professional, empathetic, service oriented delivery of healthcare to patients and their families
Consistently demonstrates a professional and service oriented delivery of service to internal customers such as physicians, and employees
Effectively manages external and internal complaints.
Promptly responds to patient or internal requests, communicates information to supervisor to help resolve issues of service
Quality
Effectively evaluates, treats, delegates, documents, and discharges patients according to service guidelines and accepted practices.
Adheres to organization, and department policies and procedures.
Adheres to Federal and State regulatory laws and rules.
Completes required medical education requirements in area of practice and scope within organizational role.
Participates in program and service improvement
Completes and maintains documentation of internal competencies.
Financial Stewardship
Accurately tracks individual productivity.
Meets individual and clinic productivity standards
Completes charging for services and supplies accurately, and indicated through matching documentation of services.
Participates in providing education for the support staff
Submits charges within organizational standard
Demonstrates good stewardship of equipment, and looks for cost control when appropriate
Requirements
Must be a graduate of an accredited program in the therapy discipline with at least 1 year of Hand therapy experience or a Licensed CHT
Must possess or be eligible for State of Tennessee licensure in that disciple.
Must possess current certification in CPR
TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers
Numbers & Facts
Location
Franklin, TN
Job Type
Part-time
Skills
Background Investigationunmatched
CPR Certificationunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Documentationunmatched
Federal Laws and Regulationsunmatched
Healthcareunmatched
Patient Careunmatched
People Managementunmatched
Problem Solving Skillsunmatched
Service Deliveryunmatched
State Laws and Regulationsunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.