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Hardware Failure Analysis Technician

TPI Global Solutions

  • Oakland, CA
  • 1 day ago
  • $1 Per Hour
  • Temporary
  • Contractor
  • Full-time
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Skills

  • Atlassian JIRAunmatched
  • Consumer Electronicsunmatched
  • Cross-Functionalunmatched
  • Data Analysisunmatched
  • Detail Orientedunmatched
  • Disassemblersunmatched
  • Documentationunmatched
  • Electrical Designunmatched
  • Electrical Engineeringunmatched
  • Electricityunmatched
  • Establish Prioritiesunmatched
  • Failure Analysisunmatched
  • Identify Issuesunmatched
  • Laboratoryunmatched
  • Laboratory Equipmentunmatched
  • Logisticsunmatched
  • Lookerunmatched
  • Manufacturingunmatched
  • Mechanical Designunmatched
  • Operational Auditunmatched
  • Organizational Skillsunmatched
  • Patient Assessmentunmatched
  • Problem Solving Skillsunmatched
  • Process Developmentunmatched
  • Product Managementunmatched
  • Project/Program Managementunmatched
  • Quality Engineeringunmatched
  • Risk Analysisunmatched
  • Root Cause Analysisunmatched
  • Schematicsunmatched
  • Smartphonesunmatched
  • Technical/Engineering Designunmatched

Description

JOB DESCRIPTION
Job Requisition: Hardware Failure Analysis Technician
Contract Length: 4+ months contract
Work Location: Oakland, CA - Onsite
 
Job Description
  • The Hardware team is looking for a detail-oriented, quality-focused Failure Analysis Technician with 3-5 years of experience triaging and root-causing consumer electronics failures.
  • The ideal candidate has hands-on experience diagnosing why products fail and is eager to apply those skills to failure analysis investigations, hardware disassembly, and cross-functional collaboration.
  • You will set up and execute failure analysis plans, monitor field returns for emerging issues, and support quality investigations requiring technical problem solving.
  • Reporting to the FA Lead, you will work closely with mechanical and electrical design engineers, quality engineering, product management, data analysis, operations, logistics, and engineering program managers to understand field performance and prioritize issues.
 
You will:
  • Perform hands-on triage and root cause analysis on field returns, reproduce reported issues, and coordinate further FA with relevant engineering teams.
  • Reproduce reported failure modes and document the steps, conditions, and results in detail.
  • Execute failure analysis plans established by the FA Lead, and flag gaps or improvements you identify along the way.
  • Participate in issue reviews and contribute feedback to help determine next steps and ensure product performance, manufacturing, and design issues are identified and risks mitigated.
  • Flag potential patterns or recurring failure modes observed across units for the FA Lead to evaluate.
  • Maintain organized tracking of all units in your queue, including deprioritized work — nothing falls through the cracks.
 
Must have:
  • 1-3 years of hands-on experience performing triage, failure analysis, and root cause investigations on consumer electronics (smartphones, tablets, POS terminals, or similar hardware).
  • Working knowledge of electrical engineering fundamentals (e.g., resistance, voltage, current) and experience using lab equipment (optical microscope, multimeter, data loggers, thermocouples, etc.).
  • Experience performing teardowns and disassembly of consumer electronics devices.
  • Strong organizational skills and comfort working through complex, ambiguous issues without an established process.
  • Meticulous attention to documentation and ability to recognize recurring failure patterns across multiple units.
  • Self-directed within your queue — you work the units in front of you without waiting for step-by-step instruction.
  • [Bonus] Experience with Snowflake, Jira, Looker
  • [Bonus] Can read electrical schematics
 
Education
  • BS Degree and/or 3-5 years of relevant exp.

Numbers & Facts

LocationOakland, CA
Job TypeTemporary, Contractor, Full-time
IndustryComputer/IT Services
Salary$1 Per Hour
Company Size1 to 9 employees
Year Founded2016
Websitehttps://www.shglobalsolutions.com

About Company

SH Global Solutions is a certified Service Disabled Veteran Owned Small Business (SDVOSB) headquartered in Maryland. Established in 2016 to modernize commercial and government technology to mitigate cybersecurity threats and to secure data centers from increasingly more frequent cyber attacks, we specialize in providing Information Technology (IT) solutions and services to government and commercial organizations. Our core areas of core expertise are focused in:

● Datacenter consolidation/optimization - this includes designing, procuring, and installing turnkey secure, modern infrastructure solutions including scalable and modular systems

● Professional program and project management services for large and complex projects

● In-building wireless solutions to enable 5G technology and connect to the growing Internet of Things (IoT)

Our team is comprised of highly skilled and dedicated professionals, uniquely qualified in cutting-edge technology, and engineering, and in the rapid deployment and implementation of new technologies.  Our CEO is a retired United States Air Force Colonel and entrepreneur with over 25 years supporting the DOD, US Government agencies, and NATO worldwide.

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