Hardware Operations Lead

IDR is seeking a Hardware Operations Lead to join one of our top clients for an opportunity in Colorado City, Texas. This role involves overseeing the deployment, configuration, and maintenance of server and network hardware in a high-demand data center environment. The company specializes in large-scale data infrastructure, supporting critical operations around the clock.

Position Overview for the Hardware Operations Lead:

• Lead hardware installation, deployment, and configuration activities within the data center.
• Manage and troubleshoot server and network hardware to ensure high system reliability and performance.
• Handle escalations, support incident response, and coordinate with SMEs and partner teams.
• Maintain accurate asset records and support continuous improvement initiatives.
• Work rotating shifts and on-call to meet 24/7 SLAs, supporting both technicians and operational needs.

Requirements for the Hardware Operations Lead:

• You've deployed and supported server and network hardware in a live data center at scale.
• You troubleshoot server hardware deeply: POST, BIOS, PXE, IPMI, BMC, and component-level repair.
• You know network protocols (TCP/IP, Ethernet) and hardware (switches, routers, copper and fiber) well enough to diagnose physical-layer faults.
• You work fluently in Linux and resolve tickets efficiently against 24/7 SLAs.
• You'll take on-call and shift work, and you support and lift up the technicians below you.

$100,000-$150,000
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IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.

To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.

Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.

If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com