Hardware/Quality Implementation Engineer

POSITION OVERVIEW

This position is responsible for developing and managing technical release documentation; test reports/processes, metric reports as related to product defects and assembly build, test documentation for manufacturing of NASCENT products based on engineering design specifications. The candidate will maintain all quality process documentation and audit manufacturing/engineering/field services for adherence to defined processes and develop and maintain quality performance metrics. As Hardware Quality Implementation Engineer, you will coordinate between manufacturing and engineering to evaluate root cause and define corrective action when necessary. You will be responsible to give precise direction to co-workers assisting in the installation, troubleshooting and triage processes of hardware related issues, equipment maintenance, and maintain organized data and adjust to unforeseen factors in real time.

EDUCATION

Bachelor degree in Mechanical / Industrial or Electrical Engineering from an Accreditation Board for Engineering and Technology (ABET).

RESPONSIBILITIES

· Establishing, implementing, and maintaining a quality management system (QMS).

· Root cause analysis and implementation of corrective action for process / product related concerns and defects.

· Validation and implementation of test equipment requirements and processes.

· Responsible for continuous improvement activities to enhance the quality management system, such as 5S, Kaizen LEAN methods, etc.

· Develop training processes to build quality awareness across all affected departments.

· Interface with Engineering, Manufacturing, and Field Services to ensure transfer of production methods for new products are in accordance with design specifications.

· Support and inspect products and processes to ensure they comply with the relevant requirements of the quality management system.

· Conduct/Complete audits, including creating audits finding reports and determine proper corrective and preventive actions based on findings.

· Analyze/Present failure, corrective action and preventive measures to respond to customer complaints.

· Create and maintain company quality documentation, such as quality manuals, quality procedures, etc.

· Responsible for planning, organizing and managing the overall activities of outgoing quality functions; including vendor quality inspections, vendor approval acceptance inspections, etc.

· Performing quality inspections/audits for customer installations; both for internal field service technicians and third party contractors.

· Continuously improving QA shipping/receiving inspection process and procedures.

· Ensure timely resolution of supplier failure, corrective actions and preventive actions.

· Manage release of engineering technical documentation to internal and external customers.

· Hardware/software testing analysis for compatibility (i.e. – hardware Product Solution Testing).

· Preparation and presentation of QA reports.

· Developing, testing and evaluating project specifics with colleagues.

· Recommending modifications following prototype development and test results.

REQUIRED SKILLS & KNOWLEDGE

· Minimum of three (3) years’ experience in the field of Quality Engineering & Process Control.

· 3 - 5 Years’ Experience with Product Development and New Product Introduction.

· Strong focus on quality and proven ability to apply a high degree of integrity.

· Computer skills and knowledge of Microsoft Office/ Windows.

· Must be dependable and reliable.

· Must be customer focused, schedule driven and have a strong attention to details.

· ISO 9000/9001 qualification experience helpful.

· Must be able to work in a highly dynamic environment.

· Experience in establishing quality control systems starting from development stages to delivery of products including Return Materials Authorization (RMA).

· Work experience in electro-mechanical assemblies, understanding of electro-mechanical drawings, schematics and development of manufacturing processes.

· Ability to communicate and interact well with people in all departments; includes internal and external customers.

· Good leadership, analytical and problem solving skills.

· Strong technical and quality background.

· Root Cause & Corrective Action (RCCA) Analysis.

· Address non-conformances within department. Leads self-check audits and provides immediate support for regulatory audits.

· Often referred to as “competencies”, leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific.

· Process Owner / reviewer and/or approver on applicable controlled documents.

· Lead and participate in site quality and process improvement initiatives, and project teams.

· Seek out improved EDMS systems for future use.

· Understanding of Lean Manufacturing Operations.

KEY COMPETENCIES

· Must have a passion for delivering exceptional customer service.

· Team oriented.

· Mentoring and leadership skills.

· Works with a sense of urgency.

· Complex problem solving skills.

· Presentation skills.

· Adaptability, flexibility and attention to detail.

· Strong verbal and written customer service skills.

WORK ENVIRONMENT/DYNAMICS

· Must be able to sit and use computer and equipment for long periods.

· Must tolerate stressful situations gracefully.

· Flexible with working remote as needed for projects/implementation.

· Occasional travel may be required 20%.

PHYSICAL ABILITY

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stoop, kneel, crouch, talk and hear. The employee frequently is required to stand; walk; sit; climb stairs; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include ability to adjust focus.