Position:                Hardware SalesDatePrepared:          09/14/2026Location:                    VariousFieldLocationsReportsto:                 Store ManagerClassification:              Non-Exempt Hourly

JobSummary:

The Hardware Salesemployee will receiveorders, generally in person, forproducts and services. Additionally, the position is required to describeavailable options, computecosts,acceptpayment and provideexcellent customer service.

SupervisoryResponsibilities:

• None.

PrimaryDuties/Responsibilities:

• Greet customers with respect and courtesy.
  • Professionalism with other team members and Managers.
  • Assisting other team members with projects or struggles they are facing.
• Keeping up to date with the product inventory anditsfunctionality.
  • Ensuring proper inventory levels are kept correct.
• Ask questionsandproviderelevantinformation.
  • Walking each customer to the area they are seeking
• Advise customers on use andcare of merchandise.
• Answertelephones to provide informationandreceiveorders or direct the customer to the correct department.
• Recommendandprovideadvice on products and services.
• Maintain proficiency in all organizational safe working policiesandpractices.
• Perform other related duties asassigned, but not limited to:
  • Forklift operation.
  • Moulding calls to include cuts and loading.
  • Cashiering as needed. 
  • Sharing knowledge and processes that have been learned with other team members.
  • Perform cycle counting / product mapping of the entire store every 60 days.
  • Clear product carts either with the device or computer hardware app.
  • Keep all areas of the location clean and dusted.
  • Put returns away as they arrive.
  • Asking every customer where they are purchasing other items and why not from Ganahl.
  • Ensuring your Area of Responsibility is ready every day to include
    • All paint machines purged, nozzles cleaned, all other machines kept in working order, or work orders placed for repair.
  • Radio etiquette to inform the team if you can assist or unable.
• Adheres to company policiesandworkrequirements.

Required Skills/Abilities:

• The ability to read,write,understand,andrelay, written andverbalinstructions.
• Ability to operateavailableequipment,suchas cash registers,calculators,orscanners.
• Basicmathematical skills, asneeded to make changeandgiverefunds.
• Knowledgeable aboutcompany’sproducts and services, and customer-related policies.

EducationandExperience:

• Highschool diploma or equivalent.
• Successfulcompletion of on-the-jobtraining.
• Six months of relatedexperience preferred.