Hardware Technician - Level 1 (IT Field Support Specialist)

Stratum Networks
  • Maryland
    30+ days ago

    Job Description

     
    Stratum Networks is a rapidly growing information assurance and cybersecurity solutions 
    company that provides high-end network and security consulting to Department of Defense and Intelligence Community clients. We are looking for a talented and passionate Level 1 Hardware Technician who would support one of our clients located in the Annapolis Junction, MD area. 
     
    CANDIDATES ARE REQUIRED TO HAVE AN ACTIVE TS/SCI WITH POLYGRAPH TOBE CONSIDERED FOR THE POSITION. 
     
    Job Description:
    The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Trains site personnel in proper use of hardware. Builds specialized interconnecting cables. 

    Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment 

     Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling 

     Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems 

     Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation 

    Support network upgrade projects or initiatives 

    Support end-user connectivity needs 
     

    Salary: $31k - $71k depending on experience and contract.
    Excellent benefits package, including up to 3 weeks paid vacation and 11 paid holidays.  Eligible for health care (single and family) immediately.  401(k) plan with employer match available.

    Requirements:
    High school/GED and two (2) to four (4) years of experience and Security + Certification. Equivalent education and experience: Associate’s degree in a technical field and two (2) years of experience or a Bachelors’ degree in a technical field. 

    1. Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches 

    2. Demonstrated ability to read and understand technical manuals and schematics 

    3. Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access) 

    4. Able to manage time and priorities effectively 

    5. Able to work efficiently with minimal supervision 

    6. Proficient in working with end-users remotely 

    7. Demonstrated expertise in Microsoft Windows 7 and 10 

    8. Familiar with Active Directory security and policies 

    9. Excellent analytical and problem solving skills 

    10.Must be able to drive company vehicle. 

    11.Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management. 

    MUST be CWIP Compliant - A+, Net+ or Sec+

    Must be able to lift up to 50 pounds. The usual and customary methods of performing the job's functions require the following physical demands: Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas. 

     REQUIRED: The individual must be able to drive an ATT vehicle.


    STRATUM NETWORKS OVERVIEW: 
    Stratum Networks is a rapidly growing information assurance and cybersecurity solutions 
    company with expert knowledge of implementing secure infrastructure, providing security 
    integration, development, assessment and training solutions. Our high-end network and security consulting to Department of Defense and Intelligence Community clients create robust, secure network infrastructure, policies, and procedures for local and global, terrestrial and satellite Networks. 
     
    As leading experts in their fields, our certified and highly experienced network, software 
    development, IT support and security professionals are able to provide the necessary design, 
    implementation, and consulting services to meet the demanding requirements of mission-critical networks. To learn more, visit www.stratumnet.com
     
    Stratum Networks, Inc is an equal opportunity employer, who participates in E-Verify. All 
    qualified applicants will receive consideration for employment without regard to race, color, 
    national origin, gender, religion, age, disability, veteran’s status, or any other classification as 
    required by applicable law. 
     

     

    Numbers & Facts

    LocationMaryland
    Websitehttp://www.stratumnet.com/

    Skills

    • Analysis Skillsunmatched
    • Anti-Virus Softwareunmatched
    • CompTIA Security+unmatched
    • Computer Hardwareunmatched
    • Computer Securityunmatched
    • Computer Serversunmatched
    • Computer Testingunmatched
    • Computer Workstationsunmatched
    • Consultingunmatched
    • Defense Intelligenceunmatched
    • Documentationunmatched
    • Ethernet Cableunmatched
    • Fiber Optic Cableunmatched
    • Governmentunmatched
    • Hardware Developmentunmatched
    • Hardware Installationunmatched
    • Hardware Repairunmatched
    • Hardware Specificationunmatched
    • Help Deskunmatched
    • Identify Issuesunmatched
    • Information/Data Security (InfoSec)unmatched
    • Installation Guideunmatched
    • Intelligence Communityunmatched
    • Internet Securityunmatched
    • Lift/Move 50 Poundsunmatched
    • Microsoft Access Databaseunmatched
    • Microsoft Active Directoryunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Windows System Administrationunmatched
    • Microsoft Wordunmatched
    • Modemsunmatched
    • Multiplexingunmatched
    • Network Administration/Managementunmatched
    • Network Configuration Managementunmatched
    • Network Securityunmatched
    • Network Softwareunmatched
    • Network Supportunmatched
    • On Site Supportunmatched
    • Peripheral Hardwareunmatched
    • Physical Demandsunmatched
    • Printersunmatched
    • Problem Solving Skillsunmatched
    • Requirements Managementunmatched
    • Schedule Developmentunmatched
    • Schematicsunmatched
    • Secondary Schoolunmatched
    • Security Consultingunmatched
    • Sensitive Compartmented Information (SCI)unmatched
    • Site Initiationunmatched
    • Software Installationunmatched
    • Software Patchesunmatched
    • Standard Operating Procedures (SOP)unmatched
    • Systems Administration/Managementunmatched
    • Technical Supportunmatched
    • Technical Writingunmatched
    • Teleconferencingunmatched
    • Testingunmatched
    • Top Secret Clearanceunmatched
    • Vehicle Drivingunmatched

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