Harley Davidson Motorclothes Associate

Martin Motorsports is looking for a Motorclothes Associate (Full-Time) to join our team at our Harley Davidson Louisville location! If you enjoy working on a team and delivering an exceptional customer service experience, we want to talk to you! The Motorclothes Associate sets-up and maintains an appealing retail environment, as directed, and assists customers with their shopping and purchase of merchandise. Must present a professional appearance.

Responsibilities:

• Assist customers with their selection of merchandise and offer additional product that compliments the purchase.
• Accept cash and credit card payments for merchandise purchases. Keep cash register accurate. Create special orders if needed.
• Notify customers when special orders or back-ordered items are received.
• Answer telephone calls, providing price quotes and other information, capture customer name and phone numbers.
• Assist with organization and cleanliness of general merchandise department.
• Receive and stock incoming inventory. Verify receipts against purchase orders.
• Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.
• Assist with set-up, organization, and staging of special events.
• Complete all training as directed by supervisor.
• Follow policies and procedures as set forth in Employee Handbook.
• Any other duties as assigned.