Harold Alfond Forum Ice Arena Building Operations Technician

Position Details

Position Information

Position Type Professional Staff Faculty Track Position Title Harold Alfond Forum Ice Arena Building Operations Technician Employment Status Full Time Months 12 Campus Biddeford, ME Description

The Harold Alfond Forum Ice Arena Operations Technician is responsible for assisting with the safe, efficient, and effective operation, maintenance, and upkeep of the Harold Alfond Forum Ice Arena. This position supports daily ice arena operations, including ice maintenance and resurfacing, equipment operation and maintenance, event support, facility cleanliness, and supervision of student employees.

The position works closely with Ice Arena management, Facilities Management, and campus partners to support programs, events, and activities held within the Harold Alfond Forum. During periods when ice production is offline or during the off-season, this position will assist the Grounds Department with seasonal maintenance, facility projects, and other operational needs.

About the University of New England

UNE is Maine's largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands-on learning, empowering students to positively impact a world full of challenges. We are the state's top provider of health professionals and home to Maine's only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.

Benefits Overview

• Multiple health and dental plan options, plus vision coverage.
• Up to 8% retirement plan match.
• Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.
• Educational benefits:
• UNE tuition waiver for employees, spouses, and domestic partners.
• UNE tuition waiver for dependents of employees with 1 year of full-time service.
• 50% tuition reduction if less than 1 year of full-time service.

For more information about our outstanding benefits, please visit: UNE Benefits Overview

Responsibilities

• Assist with the daily operations of the Ice Arena, including supervising and providing direction to student employees.
• Work closely with the Forum Manager and Assistant Manager to support University departments and events, including Facilities Management, Student Affairs, Institutional Advancement, Conference Services, and other campus partners.
• Maintain the ice surface for a variety of ice-related activities by operating, monitoring, and maintaining ice resurfacing equipment; maintaining accurate records; and ensuring the ice schedule remains on track while providing a safe, high-quality skating surface.
• Report equipment issues, maintenance concerns, and operational challenges to the Forum Manager and Assistant Manager to minimize disruptions to arena operations.
• Assist with skate sharpening operations and perform basic cashiering responsibilities.
• Maintain cleanliness, organization, and safety standards throughout Ice Arena spaces to ensure a welcoming environment for visitors, guests, and event participants.
• Serve as a building operations lead worker, providing oversight and support for Ice Arena maintenance activities and daily operations.
• Provide excellent customer service during skating events and maintain positive working relationships with colleagues, supervisors, University partners, and members of the public.
• Serve as a backup resource for Ice Arena management and assist with the implementation and enforcement of facility policies, procedures, and safety standards.
• Coordinate and assist with maintenance activities in collaboration with the Facilities Management department.
• Perform seasonal grounds maintenance duties, including watering, mowing, trimming, raking, and other related tasks.
• Assist with basic construction and grounds-related projects, including ditch digging, concrete work, asphalt repairs, fence installation, and sign installation.
• Complete special work orders, including deliveries, pickups, facility setups and breakdowns for events, and other operational needs.
• Support events and activities throughout the Harold Alfond Forum, including the performance gym and other facility spaces, during non-peak Ice Arena periods.
• Perform other duties as assigned.

Qualifications

• Five years of related experience required. A degree in Business Administration, Facility Management, Sport Management, or a related field is preferred.
• Knowledge of the operation, management, and promotion of ice facilities, equipment, and systems; familiarity with applicable safety standards for sports facilities; mechanical aptitude; and demonstrated ability to perform minor repairs and maintenance of equipment and facilities required.
• Strong attention to detail with the ability to safely operate machinery and equipment.
• Ability to communicate effectively with a broad range of clients, external service providers, University faculty, staff, and other campus partners.
• Ability to work evenings, weekends, and holidays on a regular basis during peak utilization periods, as needed.
• Ability to walk and stand for extended periods of time.
• Ability to lift, carry, and move equipment as needed.
• Ability to safely operate grounds power equipment.

EEO Statement Summary

Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.

Vaccination Statement (PLEASE NOTE)

Employees in clinical settings must meet the State of Maine's immunization requirements for clinical activity.

Additional Note

This position is not eligible for H-1B visa sponsorship.

Posting Detail Information

Posting Number 2022PS0940P Open Date 07/09/2026 Close Date Open Until Filled Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

Optional Documents

• Cover Letter
• Resume
• Letter of Recommendation