Hawaiian Bros Clackamas/Happy Valley General Manager (0146)

General Manager (GM) - High Volume Fast-Casual Restaurant

Location: 11590 SE 82nd Ave, Happy Valley, OR 97086
Brand: Hawaiian Bros Island Grill
Projected Training Start Date: June-July 2026
Position Type: Full-Time

Lead the Ohana. Run the Business.
At Hawaiian Bros Island Grill, we believe in sharing the Aloha Spirit through great food, genuine hospitality, and a culture built on kindness, teamwork, and fun.
We are seeking an experienced General Manager to lead the opening and ongoing operations of our Clackamas / Happy Valley location. This role is responsible for developing a strong team, delivering exceptional guest experiences, and running a high-performing restaurant business.
This is an opportunity for a hands-on leader who enjoys building teams, owning results, and creating a great workplace culture.
This location will be part of a growing multi-unit organization with strong opportunities for leadership development and advancement.

What You'll Do
Own Restaurant Operations
Lead a high-volume fast-casual restaurant delivering exceptional food and hospitality while maintaining speed, accuracy, and operational excellence.
Maintain strong speed-of-service performance during peak hours
Lead efficient kitchen and service execution in a high-volume environment
Drive operational excellence and ensure brand standards are consistently met
Execute the restaurant business plan to achieve sales and profitability goals
Manage scheduling and labor to balance service quality with financial performance
Analyze operational reports and make adjustments to improve performance

Deliver Exceptional Employee & Guest Experiences
Create an environment where every employee and guest feels welcomed and valued.
Lead a culture of hospitality and accountability
Respond to guest concerns quickly and professionally
Maintain a clean, organized, and welcoming restaurant environment
Build a culture where team members feel valued, supported, and motivated to deliver exceptional service.

Build and Develop a Strong Team
Develop a team culture that reflects the Aloha Spirit.
Recruit, hire, train, and develop team members and leaders
Provide consistent coaching and feedback
Recognize strong performance and hold team members accountable to standards
Coach and develop shift leaders and assistant managers
Build a leadership bench that supports restaurant growth
Create clear development paths for high-performing team members

Manage Business Performance
Operate the restaurant as a successful business and execute operational systems that ensure consistent food quality, service speed, and team accountability.
Maintain strict adherence to brand operating procedures
Use data and operational reports to drive continuous improvement
Ensure consistent execution of training systems and operational standards
Manage labor, food cost, and controllable expenses
Track key operational metrics including labor %, food cost, and guest satisfaction
Ensure compliance with company policies and all local, state, and federal regulations
Maintain strict food safety and sanitation standards
Securely transport cash deposits when required

Qualifications
High school diploma or equivalent required
2+ years of restaurant management experience required
Experience managing teams and restaurant operations
Ability to analyze sales, labor, and operational reports
Valid driver's license and proof of insurance
Oregon Food Handler's Permit
Basic computer and POS system knowledge
Must be at least 18 years old
Spanish bilingual is a plus

Skills and Competencies
Positive leadership presence
Strong communication and people development skills
High level of organization and accountability
Ability to manage multiple priorities in a fast-paced environment
Strong problem-solving and decision-making ability
Team-oriented and adaptable mindset

Compensation & Benefits
Starting Salary: $80,000 annually
Performance bonus eligibility
Benefits (Medical, dental, vision, 401k matching up to 4%)
Paid time off
Employee meal discounts
Leadership development and career growth opportunities

Schedule Expectations
Full-time leadership role
Availability required for mornings, evenings, weekends, and holidays
Typical schedule averages 45–50 hours per week
Must be able to support the restaurant during peak business needs

Working Conditions
Fast-paced restaurant environment
Standing for extended periods
Exposure to varying kitchen temperatures
Ability to lift up to 50 pounds