HCA Scheduler (I, II)
Position Summary
General Summary/Responsibilities:
The Scheduler is responsible for processing requests for service and providing appropriate staff to meet client, facility and patient needs.
DIMENSIONS:
Assigns and staffs all requests for aide services. Completes to the best of our ability all private pay schedules at least 2 weeks in advance. Communication with manager when these timelines cannot be met.
Qualifications
Education
Minimum Level of Education Required: High School completion / GED
Additional requirements:
Type of degree: N/A
Area of study or major: N/A
Preferred educational qualifications: N/A
Position specific testing requirement: N/A
Licensure/Certification/Registration
Experience
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Prior job title or occupational experience: N/A
Prior specific functional responsibilities: N/A
Preferred experience: Level I -One year previous scheduling experience preferred, Level II 5 years. previous experience
Other experience requirements: N/A
Knowledge/Skills
Ability to work independently.
Good verbal and written communication skills.
Good interpersonal skills.
Telephone and professional courtesy.
Computer literate.
Knowledge of medical terminology.
Knowledge of the HomeCare HomeBase scheduling system is preferred.