Head Catering and Delivery Administrator

Head Catering & Delivery Service Administrator

Location: Chick-fil-A Cascade Road

Reports To: Director of Operations / Executive Administrative Assistant

Status: Part-Time / On-Call

Position Overview:

We're looking for an organized, hospitable leader to own our catering business from start to finish. You'll be the

point of contact for catering guests, make sure every order is accurate and on time, and lead our team through

big events so every guest gets the Chick-fil-A experience, whether they're in our restaurant or at their office,

church, school, or party.

Key Responsibilities:

-Order Management: Take, confirm, and schedule catering orders by phone, email, and the Chick-fil-A catering

app; manage the catering calendar for 5 AM - 5 PM fulfillment

-Team Leadership: Lead, schedule, and train catering team members; run the team on-site for large events and

high-volume orders

-Event Execution: Plan staffing, food prep timing, packaging, and delivery or setup for big events; be on-site to

lead when needed

-Guest Relationships: Build relationships with local businesses, schools, churches, and organizations; follow up

after orders and handle any issues with care

-Quality & Accuracy: Check every order before it leaves; make sure food safety, temperature, and presentation

standards are met

-Growth: Help grow catering sales through outreach, repeat business, and partnering with our

Marketing Director on promotions

-Coordination: Work with the Kitchen Director and shift leaders so catering volume doesn't disrupt in-store

and drive-thru service

*Admin Track catering sales, supplies, and delivery logistics; report results to the Operator*

What We're Looking For: (Required)

• Reliable availability between 5 AM - 5 PM, Mon - Sat

• 1-2+ years of catering, event, or restaurant management

experience

• Proven ability to lead a team under pressure

• Highly organized and detail-oriented with timelines

• Strong communication and guest service skills

• Experience with sales or business outreach

• Valid driver's license and reliable transportation

*Able to lift up to 50 lbs and stand for long period of time*

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary

Starting at $20.00 per hour

Benefits

Bonus pay, Health insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, Employee discount, Referral program, Paid training, Mileage reimbursement

Job Type

Part time

Schedule

On call