Head Dishroom Attendant (Charles River Campus)

University of Massachusetts Amherst
  • Newton, MA
    28 days ago

    Job Description

    Head Dishroom Attendant (Charles River Campus)

    • 509782
    • Newton, Massachusetts, United States
    • AFSCME
    • Food Service & Hospitality
    • Full Time
    • On Site

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    • Staff
    • Opening on: Sep 8 2026
    • Closing on: Dec 8 2026

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    Title: Head Dishroom Attendant (Charles River Campus)

    Executive Area: Administration and Finance

    College/School/MBU: Auxiliary Enterprises

    Department: Mt Ida Dining

    Work Location: Newton

    Schedule: Full time

    Work Arrangement: Onsite

    Job Summary

    The Head Dishroom Attendant directs the operation of a dish room, supervising dish room personnel, and participating in manual tasks involved in cleaning tableware, utensils, equipment, and work areas; provide training for new employees; performs related work as required.

    Essential Functions

    Supervises and participates in the cleaning of tableware, utensils, and equipment used in a food service operation, including maintenance of cleaning equipment in good working order.

    Ensures the removal of remnant food from dishes, pots and utensils and supervises and participates in their hand washing or placement on a conveyor or in a dishwasher.

    Supervises and participates in washing and scouring of pots, pans, and trays.

    Supervises and participates in the segregation and removal of trash and garbage and its placement in designated containers; ensures that garbage cans are hosed out and/or steam cleaned.

    Supervises and participates in the loading and unpacking of supplies and equipment; ensure that adequate supply of utensils and dinnerware is maintained at designated areas; ensures that beverage dispensers are filled and maintained as required.

    Supervises and participates in the manual tasks involved in the cleaning of refuse storage and refrigeration area.

    Other Functions

    Performs other duties as assigned.

    Minimum Qualifications

    At least one year of full-time, or equivalent part-time, experience in food service work in a hotel, restaurant, cafeteria, catering firm, government or private institution. A diploma from a recognized trade, technical, or vocational school at the high school level with a major in home economics, culinary arts, food services or food trades may be substituted for the required experience.

    Incumbents must be certified as food handlers within six months of the appointment start date through a recognized program approved by the University of Massachusetts (i.e., ServSafe).

    Knowledge of the methods followed in the care, cleaning and maintenance of utensils, equipment and food service areas.

    Knowledge of the safety practices and procedures followed in operating dish washing equipment.

    Ability to follow written and oral instructions.

    Ability to stand for prolonged periods of time.

    Ability to lift and carry heavy objects.

    Ability to give written and oral instructions in a precise, understandable manner.

    Ability to understand and apply the laws, rules, policies, and procedures governing the operation of a dish room.

    Knowledge of sanitary methods and techniques required in food service operations.

    Knowledge of the safety practices and procedures followed in food service operations.

    Ability to operate mechanical equipment necessary to perform required cleaning chores.

    Ability to supervise, including planning and assigning work, controlling work, training and disciplining.

    Ability to work varied shifts and/or irregular hours.

    Additional Details

    This position is designated as essential personnel.

    This position is subject to final budgetary and administrative approval.

    Working Conditions

    Work is performed in custodial or dining service environments, and entails prolonged standing, carrying loads, and use of cleaning chemicals or food service equipment.

    Work Schedule and Work Arrangement

    Monday-Friday; 6:30am-2:30pm. Will require weekend and holiday work.

    Salary Information

    Pay Grade: AFSCME Grade 09, Step 6

    Click here to view the Classified Step Scale

    Special Instructions for Applicants

    Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

    This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.

    Numbers & Facts

    LocationNewton, MA

    Skills

    • Beveragesunmatched
    • Budgetingunmatched
    • Cafeteriaunmatched
    • Catering Servicesunmatched
    • Cleaning Equipmentunmatched
    • Custodial Servicesunmatched
    • Equipment Maintenance/Repairunmatched
    • Financeunmatched
    • Food Servicesunmatched
    • Governmentunmatched
    • Heavy Liftingunmatched
    • Home Economicsunmatched
    • Housekeeping/Cleaningunmatched
    • Operations Processesunmatched
    • People Managementunmatched
    • Presentation/Verbal Skillsunmatched
    • Refrigerationunmatched
    • Restaurantunmatched
    • Safety Processunmatched
    • Secondary Schoolunmatched
    • ServSafe Certificationunmatched
    • Staff Trainingunmatched
    • Training/Teachingunmatched
    • Writing Skillsunmatched

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