Job Description
The NA Logistics Operations, Sourcing & Strategy is responsible for driving end-to-end delivery of logistics solutions that achieve the requirements of the Amazon Fulfillment Network (AFN), serving as a critical linkage across Amazon Robotics teams to ensure cost-effective and innovative logistics strategies and solutions are designed, developed and executed to ensure Fulfillment Center (FC) deployment targets are achieved.
Key job responsibilities
- Responsible for NA logistics operations team leadership: Receiving, shipping, inventory control, cost, 3PL performance, and all related SLAs, KPIs, CIs. Holds 3PLs accountable.
- Lead RFP process for metering center projects. Strategically negotiate cost effective contracts.
- Develops monthly logistics budget. Achieves monthly budget targets.
- Responsible for quality, performance, and capacity of 3PL logistics providers.
- Develops network strategies to deliver POR plan
- Thought leader for cost efficiencies and frugality initiatives.
- Drive operational excellence by developing and improving KPIs and SLAs.
- Manage daily plans to exceed expectations for 3PL labor productivity, inventory control and order accuracy.
- Identify process improvements, cost optimization and sustainability initiatives in collaboration with Robotics Supply Chain leadership.
- Effectively manage and deliver projects within scope, time, budget and quality
- Support contract negotiations, ramp-ups and ramp down of warehouses.
- Prioritize projects and data flow improvements (eg. EDI), evaluate and set stakeholder expectations.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we"d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
The Amazon Robotics Global Logistics & Delivery Experience team deploys robotics solutions globally across NA, UK, EU, and APAC supporting inbound and outbound logistics and customer service.
Delivery Experience: We embrace our customers" variability and respond to their needs. We drive a customer focused, cost effective, efficient, and globally integrated delivery experience for our customer Amazon Fulfillment Network (AFN).
Value Creation: We identify every opportunity to create value and lower cost to serve AFN through competitive 3PL bidding, and leveraging Amazon Global Logistics, Amazon Air, Amazon Freight, and Amazon idle warehouse assets.
Continuous Improvement: We innovate, learn and be curious, invent and simplify our operating models to continually improve. We won't waver on Customer Obsession; we will fail quickly, learn iteratively, mechanize and scale what works in an organized way.
Network Design: We will design our supply chain to enable scalability, sustainability, and resiliency. We collaborate across Robotics Delivery & Packaging Innovation (RDPI), confront functional siloes, and breakdown bureaucratic barriers to achieve lowest landed cost.
Numbers & Facts
| Location | North Reading, MA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles