Head of Agent Engagement

Recruiting From Scratch
  • San Francisco, California
    30+ days ago

    Job Description

    Head of Agent Engagement

    • Title of Role: Head of Agent Engagement
    • Location: San Francisco, onsite
    • Company Stage of Funding: Venture Round — AI, Insurance, B2B, Software Development
    • Office Type: Onsite
    • Salary: $300K–$350K

    Company Description

    We're representing a dynamic company that leverages domain-specific AI to transform the insurance industry. This organization focuses on automating routine tasks within insurance workflows for carriers, managing general agents, and brokers, streamlining operations and enhancing efficiency in a rapidly evolving market.

    What You Will Do

    • Lead the development and implementation of strategies to enhance agent engagement and satisfaction.
    • Collaborate with cross-functional teams to optimize AI-driven solutions for insurance workflows.
    • Analyze performance metrics to identify areas for improvement and drive operational excellence.
    • Establish and maintain strong relationships with agents to foster loyalty and retention.
    • Drive initiatives that promote the adoption of technology solutions among agents and brokers.
    • Monitor industry trends and competitor activities to inform strategic decisions.
    • Develop training programs and resources to empower agents in utilizing AI tools effectively.

    Ideal Candidate Background

    • 10–12 years of experience in operations, preferably within the insurance or technology sectors.
    • Proven track record of enhancing agent engagement and driving operational improvements.
    • Strong analytical skills with the ability to interpret data and make data-driven decisions.
    • Excellent communication and interpersonal skills to build relationships with stakeholders.

    Preferred

    • Experience working with AI technologies in a B2B environment.
    • Familiarity with insurance workflows and processes.
    • Previous leadership experience in a fast-paced startup or venture-backed company.

    Compensation and Benefits

    The base salary for this role ranges from $300K to $350K, complemented by a comprehensive benefits package designed to support your professional and personal well-being.

    Numbers & Facts

    LocationSan Francisco, California

    Skills

    • Analysis Skillsunmatched
    • Artificial Intelligence (AI)unmatched
    • Artificial Intelligence (AI) Agentsunmatched
    • Brokerageunmatched
    • Business-to-Business (B2B)unmatched
    • Business-to-Business (B2B) Softwareunmatched
    • Communication Skillsunmatched
    • Competitive Researchunmatched
    • Cross-Functionalunmatched
    • Customer Relationsunmatched
    • Fundingunmatched
    • Industry/Trade Analysisunmatched
    • Insuranceunmatched
    • Interpersonal Skillsunmatched
    • Leadershipunmatched
    • Operational Improvementunmatched
    • Performance Analysisunmatched
    • Performance Metricsunmatched
    • Process Improvementunmatched
    • Software Developmentunmatched
    • Startupunmatched
    • Strategic Planningunmatched
    • Training Program Developmentunmatched

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