Head of Information Technology — Insurance & Investments

Job Summary

The Head of Information Technology leads the organization's overall IT function, ensuring that technology infrastructure, systems, applications, security, data, and IT services effectively support business and operational objectives.

In an Insurance & Investments environment, the role typically covers technology supporting insurance operations, investment management, finance, risk, compliance, customer services, and corporate functions.

Key Responsibilities

Develop and implement the organization's IT strategy and technology roadmap.

Lead enterprise IT operations, infrastructure, applications, networks, cloud, and end-user services.

Manage technology supporting insurance, investment, finance, risk, compliance, and corporate operations.

Oversee cybersecurity, information security, access management, and technology risk.

Establish IT governance, policies, standards, controls, and service-management frameworks.

Lead digital transformation, automation, modernization, and technology optimization.

Manage ERP, CRM, core insurance, investment-management, financial, and other enterprise applications.

Oversee enterprise architecture, databases, APIs, systems integration, and cloud platforms.

Ensure system availability, performance, disaster recovery, business continuity, and resilience.

Lead major IT implementations, migrations, upgrades, integrations, and transformation programs.

Manage IT budgets, vendors, contracts, outsourcing partners, and technology procurement.

Ensure compliance with applicable regulatory, cybersecurity, privacy, and financial-services requirements.

Develop data, reporting, analytics, and business-intelligence capabilities.

Establish KPIs and monitor IT service performance.

Build, lead, and develop high-performing IT teams.

Advise senior management on technology investment, risks, opportunities, and priorities.

Ideal Candidate Profile

12–18+ years of progressive IT/technology experience.

5+ years in Head of IT, Head of Information Technology, IT Director, Technology Director, CIO, CTO, or equivalent roles.

Experience in insurance, investment management, asset management, banking, wealth management, or financial services.

Strong knowledge of:

IT strategy & governance

IT infrastructure & operations

Enterprise applications

Cloud technology

Cybersecurity & information security

Enterprise architecture

Data & analytics

Digital transformation

IT service management

Technology risk & controls

Business continuity & disaster recovery

Experience managing large IT budgets, vendors, projects, and multidisciplinary teams.

Strong executive stakeholder-management experience.

Bachelor's degree in Computer Science, IT, Engineering, Information Systems, or related discipline; master's degree/certifications are advantageous.