Analysis Skills, Best Practices, Calibration, Chemistry, Coaching, Communication Skills, Continuous Improvement, Control Systems, Cross-Functional, Customer Satisfaction, Detail Oriented, Documentation, ERP (Enterprise Resource Planning), Establish Priorities, GLP (Good Laboratory Practices), GMP (Good Manufacturing Practices), Healthcare, ISO (International Organization for Standardization), Laboratory, Laboratory Equipment, Laboratory Management, Laboratory Operations, Leadership, Logistics, Maintain Compliance, Manufacturing, Materials Analysis, Microsoft Office, Operations Processes, Organizational Skills, People Management, Performance Metrics, Personal Care, Problem Solving Skills, Process Improvement, Product Testing, Production Support, Project/Program Management, Quality Assurance Methodology, Quality Control, Quality Management, Regulations, Release Management/Engineering, Research & Development (R&D), Risk Analysis, Root Cause Analysis, SAP ECC (fka SAP R/3 and SAP ERP), Safety Standards, Supply Chain, Sustainability, Team Building, Team Lead/Manager, Team Player, Test Lab, Time Management, Trend Analysis
At Ontex, we are making everyday life easier across generations. Worldwide our 5,500 colleagues are taking pride in their work, guided by our values - Passion, Reliability, Integrity, Drive and Everyone. Every day they are developing, producing, and distributing affordable and sustainable baby, woman and adult personal care products.
As a leading international provider of personal hygiene solutions for retailer brands and healthcare partners, founded in Belgium in 1979 and listed on Euronext Brussels, we believe that innovation should be accessible to everyone.
As we continue being Here for you', we're looking for a Head of Laboratory to join our Quality team.
Head of Quality Laboratory
Location: Stokesdale NC
Company: Ontex
Lead Quality. Drive Excellence. Make an Impact.
At Ontex, we're driven by purpose-to deliver high-quality hygiene solutions that improve everyday life. We are looking for a Head of Quality Laboratory who is passionate about quality, precision, and team leadership to take our laboratory operations to the next level.
If you thrive in a fast-paced manufacturing environment, enjoy solving complex challenges, and are ready to lead a team that ensures excellence from raw materials to finished product, this is your opportunity to make a meaningful impact.
Your Impact at Ontex
As our Head of Quality Laboratory, you will play a critical leadership role in ensuring that all materials and finished products meet strict quality, safety, and regulatory standards. You'll lead laboratory operations, guide a skilled team, and partner cross-functionally to uphold and continuously improve product quality.
What You'll Do
Leadership & Team Development
- Lead, coach, and develop a team of Quality Lab Technicians
- Build capabilities aligned with global Ontex standards and best practices
- Set clear priorities and ensure effective workload planning
Quality & Compliance Excellence
- Ensure compliance with GMP, GLP, GDP, ISO standards, and all safety regulations
- Maintain an audit-ready laboratory, delivering zero major or critical findings
- Oversee calibration programs and ensure accuracy of all lab equipment
Operational Effectiveness
- Organize and optimize laboratory activities to support production and supply chain needs
- Ensure raw material and finished product testing meets defined inspection plans
- Own the product release process and support risk assessments for non-conforming materials
- Monitor lab KPIs, identify trends, and drive continuous improvement
Problem Solving & Continuous Improvement
- Lead root cause analysis for material or product deviations
- Improve non-routine testing methods and laboratory processes
- Ensure timely closure of non-conformities and action plans
Cross-Functional Collaboration
- Partner with teams across Production, R&D, Technical Services, Maintenance, Logistics, and Quality
- Align with global Ontex laboratory standards and share best practices across sites
What You Bring
Education & Experience
- Bachelor's degree (or equivalent experience) in a technical field; Chemistry/Chemical background preferred
- 2-5 years of experience in a laboratory environment, ideally within manufacturing
Technical Expertise
- Strong knowledge of Good Laboratory, Manufacturing, and Documentation Practices
- Understanding of production processes and quality control systems
- Familiarity with ERP/SAP systems and MS Office tools
Leadership & Core Skills
- Strong analytical mindset and attention to detail
- Effective communicator with the ability to influence across teams
- Proven organizational and prioritization skills
- Team-oriented leader with strong people management capabilities
Why Join Ontex?
- Be part of a global organization committed to innovation and sustainability
- Lead a critical function that directly impacts product quality and customer satisfaction
- Work in a collaborative, cross-functional environment where your voice matters
- Opportunities to grow, develop, and make a real difference
Ready to Lead?
If you're ready to take ownership of quality excellence and lead a high-performing laboratory team, we'd love to hear from you.
Apply today and help us deliver quality people can trust.
If youre passionate about the role and believe you would be a great fit, wed love to hear from you. We welcome candidates from all backgrounds to apply, ensuring a fair and transparent selection process. Should you have any questions, feel free to contact our HR department at jaime.miller@ontexglobal.com.
Here for you.
ontex.com