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Head of Operations - Gross Labs

Shadow Light Studios

Newport Beach, California

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JOB DETAILS
SKILLS
Automation, Cadence, Coaching, Cross-Functional, Entertainment and Media, Establish Priorities, Financial Operations, Google Apps, Investment Strategy, Laboratory Operations, Leadership, Multitasking, Operations Management, Organizational Development/Management, Performance Analysis, Performance Metrics, Presentation/Verbal Skills, Project Development, Project/Program Coordination, Project/Program Management, Real Estate Development, Reporting Dashboards, Scalable System Development, Sports, Standards Strategy, Strategic Planning, Team Player
LOCATION
Newport Beach, California
POSTED
30+ days ago
Description
Gross Labs is a modern family enterprise platform founded by Nick Gross, dedicated to building, acquiring, and investing in culture-driven businesses across sports, media/entertainment, education, real estate development, hospitality, and consumer ventures. The platform operates a diverse portfolio of operating companies, investment projects, development initiatives, and a philanthropic foundation.

As Head of Operations, you will play a pivotal role in shaping and scaling the operational infrastructure of a multi-entity holding company. You will work closely with the founder/CEO and senior leadership to drive strategic initiatives, standardize processes, and ensure seamless execution across business units. This is a unique opportunity to impact a dynamic, founder-led enterprise with broad reach and ambitious growth plans.

Key responsibilities include:
  • Build and manage the enterprise operating cadence across operating companies, investments, development initiatives, and foundation efforts
  • Create systems for visibility, reporting, and decision-making across business units
  • Oversee enterprise KPI dashboards and executive performance tracking
  • Drive cross-functional strategic initiatives from concept through implementation
  • Align operating-company priorities with the broader investment and growth strategy
  • Lead special projects such as new venture launches, partnerships, acquisitions, and expansion
  • Coordinate across operating company leaders, investment/development partners, and internal stakeholders
  • Ensure efficient communication, track deliverables, and hold teams accountable to timelines and goals
  • Coordinate milestone tracking for large-scale development projects, including Oklahoma City initiatives
  • Partner directly with the founder/CEO to prioritize focus and prepare briefing materials, dashboards, and decision frameworks
  • Build scalable operational infrastructure, standardizing reporting, planning cycles, and governance rhythms
  • Improve organizational efficiency through process design and automation


Requirements

Required Qualifications:

  • Master’s degree
  • Experience managing multiple priorities across multiple business lines
  • Experience building operational systems for visibility, reporting, and decision-making across teams or business units
  • Experience leading cross-functional strategic initiatives from concept through implementation
  • Demonstrated financial, operational, and project management fluency in an operations leadership role
  • Proficiency with Google Workspace tools (Google Sheets, Google Docs, Google Calendar)
  • Proficiency with ClickUp or Notion
  • Experience partnering directly with a founder/CEO (or equivalent executive) to prepare briefing materials, dashboards, and decision frameworks

Preferred Qualifications:

  • Experience operating in a multi-entity environment such as a holding company, family office, venture platform, diversified operating group, or complex founder-led enterprise
  • Experience with venture investing and/or portfolio operations
  • Experience with real estate development and/or mixed-use project coordination


Benefits
  • Comprehensive health insurance coverage (medical, dental, vision)
  • 401(k) retirement plan with company match
  • Generous paid time off and holidays
  • Flexible hybrid work environment based in Newport Beach, CA
  • Professional development opportunities and executive coaching
  • Opportunity to work directly with founder/CEO and senior leadership
  • Team events and a collaborative, culture-driven workplace

About the Company

S

Shadow Light Studios

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