Head of Operations

Blackbird Recruiting
  • Middletown, New York
    30+ days ago

    Job Description

    Head of Operations

    Middletown, NY | Full-Time | On-Site

    $180,000 – $200,000




    Fast-growing flexible packaging manufacturer seeking a senior operations leader to oversee end-to-end plant performance. This role is highly strategic and hands-on, responsible for driving execution across production, quality, scheduling, and customer operations while ensuring scalability, efficiency, and accountability across the organization.




    Responsibilities

    • Lead and manage core operations functions (production, scheduling, customer service, quality, and compliance)
    • Define and track KPIs across departments and drive performance accountability
    • Oversee operational performance, cost control, and margin optimization
    • Run structured operational review cadences using data and metrics
    • Identify performance gaps and implement corrective action plans
    • Own cross-functional coordination across all plant operations
    • Develop and improve SOPs and ensure consistent execution
    • Lead root cause analysis and continuous improvement initiatives
    • Oversee job costing, SPLH, COGS visibility, and variance tracking
    • Partner on hiring, development, and performance management of operations teams
    • Evaluate equipment needs and support capital investment decisions
    • Identify and implement process improvements and technology opportunities






    Qualifications

    • 5+ years of leadership experience in manufacturing operations
    • Strong understanding of production floor operations and workflows
    • Experience managing cross-functional teams and driving accountability
    • Background in KPI development, SOP creation, and operational systems
    • Knowledge of ERP/MRP systems and production scheduling
    • Strong analytical and cost management skills (COGS, job costing, variance analysis)
    • Excellent communication skills across all levels of an organization
    • Experience with Lean, Six Sigma, or EOS preferred
    • Hands-on, decisive leader with strong execution mindset


    Numbers & Facts

    LocationMiddletown, New York

    Skills

    • Analysis Skillsunmatched
    • Communication Skillsunmatched
    • Continuous Improvementunmatched
    • Corrective Actionunmatched
    • Cost Analysisunmatched
    • Cost Controlunmatched
    • Cost of Goods Sold (COGS)unmatched
    • Cross-Functionalunmatched
    • Customer Service Evaluationunmatched
    • ERP (Enterprise Resource Planning)unmatched
    • Investment Capitalunmatched
    • Leadershipunmatched
    • Lean Six Sigmaunmatched
    • Manufacturing Operationsunmatched
    • Metricsunmatched
    • Needs Assessmentunmatched
    • Operational Auditunmatched
    • Operations Managementunmatched
    • Performance Analysisunmatched
    • Performance Managementunmatched
    • Performance Metricsunmatched
    • Process Improvementunmatched
    • Production Scheduleunmatched
    • Root Cause Analysisunmatched
    • Standard Operating Procedures (SOP)unmatched
    • Team Lead/Managerunmatched
    • Variance Analysisunmatched

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