Head of Product Line Management - Business Insurance

Farmers Group, Inc.

Los Angeles, CA

JOB DETAILS
SKILLS
Actuarial Skills, Benchmarking, Business Strategy, Category Management, Competitive Analysis/Strategy, Cross-Functional, Economics, Finance, Financial Analysis, Financial Management, Insurance, Insurance Underwriting, Investment Management, Leadership, Management of Information Systems/Technology (MIS), Market Tracking, Market Trend Analysis, Mathematics, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Performance Analysis, Performance Metrics, Pricing, Product Development, Product Management, Product Positioning, Product Pricing, Product Strategy, Productivity Model, Profit & Loss, Profit & Loss Analysis, Profit & Loss Management, Retention Programs, SQL (Structured Query Language), Sales, Software as a Service (SaaS), Staff Training, Strategic Planning, Team Lead/Manager, Underwriting, Worker's Compensation
LOCATION
Los Angeles, CA
POSTED
9 days ago

Job Summary

Reporting to the Head of Business Insurance Product Management, the Head of Product Line Management is accountable for line management of countrywide commercial products; responsible for profit & loss (P&L) and segmentation strategy for Commercial Multi-Peril, Umbrella, Commercial Auto, and Workers Compensation. This role oversees market and product pricing strategies for profitable growth initiatives across all commercial lines.

Essential Job Functions

As Head of Product Line Management, you will:

  • Establish countrywide product and pricing direction, conduct rate structure and competitor analysis including financial benchmarking, and direct a staff of Line of Business Directors who work collaboratively with State Product Management, Sales, Underwriting, and Service to meet stated product goals and service standards.
  • Meet all commercial lines top and bottom-line growth goals countrywide; oversee the team responsible for long and short-range pricing strategies including rate segmentation, third-party data integration, pricing sophistication, performance monitoring, and market intelligence.
  • Perform executive level reporting on all lines of business on a monthly basis.
  • Drive long-term line of business strategies through deep understanding and analysis of P&L drivers at the portfolio management, LOB, and industry levels. Establish key performance indicators for success, monitor countrywide performance, and regularly report and present results to key stakeholders and senior leadership.
  • Partner with other product leaders to develop product lines, establish countrywide pricing targets, and build line of business strategies aligned with desired business outcomes. Work with Actuarial to plan and establish countrywide pricing strategies that create growth opportunities while maintaining necessary profit margins.
  • Recruit, develop, train, and supervise a team responsible for financial line management for commercial lines. Act as a people strategist, realigning centers with trained staff, designing capacity models and retention strategies, and developing future leaders and technical talent.

Measures of Success

Within the first 12 months, a successful candidate will have achieved the following:

  • Established countrywide commercial product performance baselines across all lines of business; implemented pricing strategies and portfolio management initiatives that demonstrate measurable progress against growth and profitability targets.
  • Built and deployed an operational framework for rate segmentation, pricing sophistication, and competitive positioning that enables data-informed decision-making and positions the company competitively in the marketplace.
  • Developed a team with clear accountabilities, capability roadmaps, and retention strategies. Identified and developed high-potential leaders for future advancement.
  • Provide regular and direct product updates to ensure the product organization challenges conventional thinking and brings measurable value to customers. These interactions inform strategic product decisions, align pricing and portfolio strategies with corporate objectives, and ensure the commercial product function operates at the forefront of market trends and competitive dynamics.

Education Requirements

Candidates should reflect the following professional qualifications and experience:

  • Bachelors degree (preferably in business management, mathematics, management information systems, finance, actuarial science, economics, or other analytics-related field). Masters degree preferred.
  • 10 or more years of related experience in P&C insurance or comparable financial management roles.
  • Strong product knowledge of Commercial Lines P&C products. Demonstrated P&L management experience and line of business ownership on either a territorial or countrywide basis.
  • Technical aptitude and proficiency with Microsoft Office products (Excel, Word, PowerPoint). SaaS and SQL abilities preferred. Technical expertise in insurance products, underwriting rules, and rating.
  • Demonstrated ability to lead, inspire, and develop a team. Experience with strategic planning, financial analysis, and cross-functional collaboration.

About the Company

F

Farmers Group, Inc.

In 1928, two men shared a dream of providing a quality insurance product at a reasonable price. In the decades that followed we’ve grown and adapted to meet the changing needs of Americans. But one constant has remained: We have an unwavering commitment to uphold our founding ideals to provide industry-leading products and first-rate services to the customers we’re privileged to serve.

Different Eras, Same Exceptional Service

Farmers not only prides itself on helping you plan wisely for the unexpected, but also on helping restore order when it occurs, so you can keep moving along the road of your life’s plans.

In 1959 a Farmers customer wrote us a letter of surprised gratitude when his car battery was replaced just an hour after it was stolen. A letter from a couple in 2002 wrote that their Farmers agent and Claims Adjuster “were exceptional in their handling of our grief, what we needed to do, and helpful in many other ways.” That same year, when Hurricane Rita struck Beaumont, Texas, Farmers sent 300 agents to assess damages while policy holders were evacuated. Farmers also donated $100,000 for the city’s emergency operations center and two megawatt generators that restored power to Beaumont. Whatever year or decade a disaster occurs, you can count on us to be there for you.

Today, the companies comprising the Farmers Insurance Group of Companies make up one of the country's largest insurers of vehicles, homes and small businesses and provide a wide range of other insurance and financial services products.

Farmers is proud to serve more than 10 million households with more than 20 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and nearly 24,000 employees.

The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange) owned by their policyholders, and together with their subsidiaries and affiliates comprise the Farmers Insurance Group of Companies. Farmers Group, Inc. and its subsidiaries, in their capacity as attorneys-in-fact, provide administrative and management services to the Farmers Exchanges.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Insurance
WEBSITE
http://www.farmers.com/