Head of Product
Location: Richmond, VA or New York, NY (On-site)
About Our Client
Our client is an established insurance provider focused on simplifying and dignifying the aging experience. They offer long-term care insurance and alternative funding solutions, along with education, resources, and support services to help individuals navigate long-term care planning. The company is backed by a Fortune 1000 parent organization with a long-standing presence in financial services.
The Role
As Head of Product, you will have end-to-end accountability for product strategy, design, and performance for the long-term care insurance business, leading a critical function that shapes the future of long-term care solutions. This role owns the strategic direction and execution of a major functional area, translating enterprise priorities into product strategy while influencing outcomes across the business.
What You Will Be Doing
Product Strategy and Vision
- Define and lead the long-term vision and product strategy for the long-term care insurance business, aligned with enterprise growth and customer needs
- Evaluate aging trends, funding dynamics, and market opportunities to shape innovative solutions
- Drive a multi-year roadmap that integrates insurance products with the broader services ecosystem
Portfolio Leadership and Performance
- Own the full product lifecycle from concept through launch, scaling, and optimization
- Establish and manage profitability, risk, and performance metrics to guide executive decisions
- Continuously assess portfolio health and optimize offerings to improve growth, margin, and customer outcomes
Innovation and Product Development
- Lead the design and launch of new long-term care insurance solutions, including alternative funding models and hybrid offerings
- Translate customer insights and market intelligence into differentiated product features and experiences that ensure a seamless end-to-end customer journey
- Ensure strong execution of new product introduction, including regulatory readiness, pricing alignment, and go-to-market strategy
Cross-Functional Leadership
- As part of the senior leadership team, partner closely with Finance, Distribution, Underwriting, and Claims to deliver integrated solutions
- Develop leadership capabilities within the team and foster a culture of accountability, ownership, and continuous improvement
- Drive alignment and clarity across stakeholders to enable speed and decisiveness
What You Bring
- 15+ years of experience in product management, insurance, or financial services with deep expertise in insurance product design
- Proven track record of leading product strategy and P&L ownership at scale
- Experience with long-term care, life/health insurance, or adjacent markets strongly preferred
- Strong enterprise leadership mindset, with ability to influence at C-suite level and across functions
- Demonstrated ability to translate strategy into execution and deliver measurable outcomes
- Strategic, forward-thinking, and comfortable with complexity and ambiguity
Compensation & Benefits
Base: $200-300k
Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. This role is eligible to participate in a bonus incentive plan based on individual and company performance (not guaranteed).
Benefits include:
- Competitive compensation and total rewards incentives
- Comprehensive healthcare coverage
- Multiple 401(k) savings plan options with 100% employer-funded auto-enrollment retirement account feature
- Generous PTO including 12 paid holidays, volunteer time off, and paid family leave
- Disability, life, and long-term care insurance
- Tuition reimbursement, student loan repayment, and training/certification support
- Wellness support including gym membership reimbursement and Employee Assistance Program resources
- Caregiver and mental health support services
3631113