Head of Sales, North America

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

Job Summary

The Sr. Sales Director is responsible for overseeing sales operations within a large region or division, ensuring alignment with business goals and driving revenue growth. This role leads sales teams, manages key accounts, and supports strategic planning.

This job profile is intended for senior leaders that support the mid to long-term (3-5 years) strategy development for their functional area, and have ownership of the short to mid-term (1-3 years) execution of functional strategy/operational direction. Requires ability to communicate with and influence executive leadership. Typically manage multiple teams.

Main accountabilities and tasks (include KPIs and ESH requirements, if available)

• Regular responsibilities

• Realization of sales objectives by developing existing and new customers

• Expected to frequently travel, i.e. visit customers or relations

• Willingness to follow relevant training courses

• Realization of the objective on order intake and Net Sales (Budget Responsibility)

• Making effective commercial decisions (incl price & profit)

• Ensure a correct translation of customer requirements internally, products and solutions

• Realization of a timely and effective follow-up of the pipeline and quotations

• Initiation and participation in effective customer and order team consultation

• Keeping the relevant customer and project information up-to-date in the systems

• Develop and report forecast as required for OI and Sales

• Continuous evaluation of included risks and opportunities of given FC

• Providing monthly feedback/ input on major activities in our market segments, competitor activities, major orders won or lost etc.

• Responsible for growing sales in the region in line with the Sulzer and WTS 2028 priorities. Ability to develop a plan, execute, and follow up. Use structured deployment methods to ensure clearly defined activities and responsibilities.

• To continually check that our agreed strategy is in line with our customers requirements and market conditions focusing on opportunities where we can achieve a clear number one or two position.

• Key responsibilities:

• Market Conditions

• Voice of Customer

• Strategy Deployment

• Growth Solution sales and follow up

• Market Positioning / Value Add

• Develop the sales organization

• Develop skills to solve customer challenges through application expertise and related technologies

• Ensure utilization and data accuracy in SalesForce and CPQ

• Data accuracy is key and needs to be managed including local policies.

Job scope (as applicable, skip irrelevant parameters)

Growth focus in stronger market positioning and adding value in solution selling and product sales. Cost optimization, qualified sales channels, increased market penetration.

Must be self-initiated and active. Capable to manage multiple open issues at the same time.

Key internal / external stakeholders:

Working in close cooperation with WTS Management, other regional managers, team leaders, outdoor sales, product- and business development.

Relationship to customer (end user, OEM, contractors, or consultant) and their representatives (purchasing, process engineers, engineering offices, etc.): Creating, keeping up and developing good co-operation and negotiations of the best solutions for equipment. Ability to close deals with customers with beneficial circumstances to Sulzer.

Decision authority (based on DOA matrix, specific for the job):

Educational background

• University degree in Engineering or related field / equivalent education preferred, or

• Proven track record in comparable responsibility within comparable market segment

• High professional use of Microsoft products: Excel, Outlook, Word, etc

• Demonstrable experience with a CRM (Sales Force preferably)

• Previous experience on an ERP system (SAP) will be positive

• Professional experience incl. markets, international experience etc.

• Minimum of 7-10 years of sales experience in industrial treatment business

• In-depth industrial application knowledge and slaughterhouses is seen as a merit

• Professional experience to formulate and implement a local business strategy

• Readiness to travel on a frequent basis in the country and, occasionally, in the region

• Personal strengths

• Strong interpersonal and communication skills

• Customer-oriented, target-oriented, drive for results, team oriented

• Superior organizational and analytical skills

• Problem solving and conflict management

• Open for changes, demonstrates willingness to change

• International thinking and acting

• Ability to operate at all levels, externally and internally

• Entrepreneurial and can knowledge to lead with a P&L

• Languages

• English (mandatory)

• Other languages will be considered as a plus

Decision authority (What is within the job holder's authority)

• According to delegation of authority and respective policies/guidelines
• Discipline rules and regulations driven by Discipline Head

What we offer you

US Based Benefits

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.