Head Stocker

Position Summary

The Head Stocker is responsible for supporting efficient store operations by overseeing product stocking, maintaining inventory accuracy, ensuring shelves are properly merchandised, and leading stock crew activities. This position helps drive sales by keeping products available, organized, and presented according to company standards while providing excellent customer service and maintaining a safe work environment.

Key Responsibilities Stocking & Merchandising

• Stock shelves, end caps, displays, and promotional locations with merchandise.
• Ensure products are rotated according to freshness and date code standards.
• Maintain shelf conditions, proper product facings, and accurate pricing.
• Verify that merchandise is displayed according to company merchandising plans.
• Identify and correct out-of-stock conditions.
• Assist with seasonal and promotional merchandising changes.

Inventory Management

• Monitor inventory levels and communicate replenishment needs.
• Assist with receiving, organizing, and storing deliveries.
• Ensure backroom organization and product accessibility.
• Help maintain inventory accuracy through proper stocking and handling procedures.
• Support periodic inventory counts and audits.

Leadership & Team Support

• Provide direction and support to stock clerks and stocking teams.
• Assign daily tasks and monitor completion of workload expectations.
• Assist with training associates on stocking procedures, safety standards, and productivity expectations.
• Promote a positive, team-oriented work environment.
• Communicate operational concerns and opportunities to store management.

Customer Service

• Greet and assist customers in a professional and friendly manner.
• Help customers locate products and answer questions.
• Resolve customer concerns or refer issues to management when necessary.
• Support the store''s commitment to exceptional customer service.

Safety & Compliance

• Follow all company safety policies and procedures.
• Operate equipment safely and according to established guidelines.
• Maintain clean, organized aisles, sales floors, and stock areas.
• Immediately report safety hazards, damaged equipment, or incidents.
• Ensure compliance with food safety and sanitation requirements where applicable.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail, grocery, warehouse, or stocking experience preferred.
• Prior leadership or supervisory experience is beneficial.
• Strong organizational and communication skills.
• Ability to work effectively in a fast-paced environment.
• Basic math and inventory management skills.

Physical Requirements

• Ability to stand, walk, bend, reach, and lift throughout the shift.
• Ability to lift and carry up to 50 pounds regularly.
• Ability to push, pull, and move stock carts, pallets, and merchandise.
• Ability to work in varying temperature conditions, including refrigerated and freezer environments when required.

Key Competencies

• Leadership
• Customer Focus
• Organization
• Time Management
• Attention to Detail
• Teamwork
• Problem Solving
• Accountability
• Safety Awareness
• Productivity and Execution

The Head Stocker plays a critical role in keeping the store organized, well-stocked, and ready to serve customers while supporting efficient daily operations and store performance.

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

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