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Head - U.S. Infrastructure CTO (iCTO)

TD Bank
  • Mount Laurel, New Jersey
    4 days ago

    Job Description

    Work Location:

    Mount Laurel, New Jersey, United States of America

    Hours:

    40

    Pay Details:

    $200,000 - $280,000 USD

    TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

    As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

    Line of Business:

    Technology Solutions

    Job Description:

    The U.S. Infrastructure CTO (iCTO) is a senior technology executive and an extended, embedded member of the U.S. CIO’s leadership team. This role is the single point of accountability for infrastructure outcomes supporting the U.S. business and partners directly with the U.S. CIO and leadership team to shape priorities, decisions, and execution. The U.S. iCTO’s purpose is to make infrastructure simple, fast, reliable, and transparent—turning technology platforms into an enabler of U.S. business outcomes rather than a constraint. The role focuses on reducing manual work, increasing automation, improving stability and speed, and ensuring clear ownership and accountability across complex technology environments. This role operates within the Global CTO's (Infrastructure & Engineering) organization. 

    Responsibilities: 

    • Act as an embedded member of the U.S. CIO leadership team, participating in leadership forums, planning, and decision‑making 
    • Serve as the single accountable executive to the U.S. CIO for all infrastructure outcomes, including delivery, stability, resiliency, risk, and cost 
    • Operate with a CTO mindset by advising the U.S. CIO on options, trade‑offs, and future direction, not just executing requests 
    • Own infrastructure performance outcomes for the U.S. segment such as speed to market, delivery predictability, operational stability, and incident reduction 
    • Lead and influence a large, complex organization of over 200 people. 
    • Own the Production Readiness & Resilience Test Engineering practice across all technology segments, ensuring readiness, resiliency, and evidence‑based delivery 
    • Set clear priorities, expectations, and standards across teams while balancing immediate delivery needs with long‑term sustainability 
    • Build leadership bench strength, succession plans, and strong talent development practices across a large executive organization 
    • Drive modernization by reducing manual work and increasing automation so infrastructure platforms are easier to use, faster to deliver, and safer to operate 
    • Simplify engagement models and remove ambiguity around ownership, intake, escalation paths, and decision rights 
    • Improve transparency for the U.S. CIO and leadership team around in‑flight work, timelines, dependencies, costs, and delivery outcomes 
    • Ensure infrastructure delivery meets global systemically important bank (GSIB) requirements, including regulatory compliance, audit readiness, security, and operational resiliency 
    • Partner closely with risk, compliance, and audit teams to meet U.S. regulatory obligations while enabling delivery velocity 
    • Represent infrastructure priorities and risks in executive and enterprise leadership discussions 

    Experience: 

    • Senior executive experience leading technology, infrastructure, or platform organizations within large, complex enterprises 
    • Demonstrated experience leading organizations of ~200 people, including multiple layers of leadership 
    • Strong understanding of GSIB banking environments, including U.S. regulatory expectations, audit processes, operational controls, and resiliency requirements 
    • Test engineering and practice leadership and strategy a plus 
    • Proven track record of being an accountable owner for outcomes, not just coordination or oversight 
    • Experience modernizing delivery models through automation, simplification, and platform standardization 
    • Ability to operate effectively at both strategic and operational levels under sustained delivery pressure 
    • Strong executive communication skills with the ability to translate complex technology topics into clear U.S. business outcomes 
    • Proven ability to influence across organizations and partner effectively with senior executives without relying on formal authority 

    Physical Requirements
    Never Occasional: 1-33% Frequent: 34-66% Continuous: 67-100%: While performing the duties of this job, the employee is regularly REQUIRED to:

    • Service customers while sitting for long periods.
    • Perform sedentary work.
    • Perform multiple tasks.
    • Use standard office equipment.

      While performing the duties of this job, the employee will be EXPOSED to:

    • Exposed to a low noise level.
    • Sitting: Continuous
    • Standing: Occasional
    • Walking: Occasional
    • Lifting/Carrying : Never
    • Squatting: Never
    • Bending: Never
    • Kneeling: Never
    • Crawling: Never
    • Climbing: Never
    • Balancing: Never
    • Reaching overhead/forward: Never
    • Pushing/Pulling: Never
    • Twisting: Never

    Who We Are:

    TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

    Our Total Rewards Package


    Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

    Additional Information:
    We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

    Colleague Development

    If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

     

    If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

    We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

    Training & Onboarding
    We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

    Interview Process
    We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

    Accommodation

    TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

    If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at

    USWAPTDO@td.com

    .  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

    Numbers & Facts

    LocationMount Laurel, New Jersey
    IndustryBanking
    Year Founded1852
    Websitehttps://www.tdbank.com/

    About Company

    At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.

    If you have a disability that requires an accommodation to complete the application process, please e-mail TD Bank's HR Compliance Department at hrcompliance@td.com. Please include your FULL NAME, CONTACT INFORMATION and DETAILS ABOUT YOUR REQUEST within the e-mail. TD Bank is an Equal Opportunity Employer.

    “EOE/Minorities/Females/Veterans/Individuals with Disabilities".

    Skills

    • Automationunmatched
    • Banking Servicesunmatched
    • Career Developmentunmatched
    • Communication Skillsunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Embedded Systemsunmatched
    • Establish Prioritiesunmatched
    • Global Financial Marketsunmatched
    • Leadershipunmatched
    • Mentoringunmatched
    • Multitaskingunmatched
    • Office Equipmentunmatched
    • Onboardingunmatched
    • Operational Auditunmatched
    • Operational Strategyunmatched
    • Operations Processesunmatched
    • Physical Demandsunmatched
    • Quality Assurance Methodologyunmatched
    • Regulationsunmatched
    • Regulatory Complianceunmatched
    • Riskunmatched
    • Security Auditingunmatched
    • Succession Planningunmatched
    • Sustainabilityunmatched
    • Talent Managementunmatched
    • Team Playerunmatched
    • Technical Leadershipunmatched
    • Training/Teachingunmatched
    • eLearningunmatched

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