Health and Information Management/Patient Registrar

Summary:

• Location: Flushing, NY
• Work Mode: Local
• Schedule: Monday-Friday 9AM-5PM
• Duration: 26 Weeks

Responsibilities:

• Greet patients, visitors, vendors, and staff.
• Register patients and verify necessary demographic and billing information.
• Schedule office appointments following practice guidelines.
• Answer telephone calls, determine caller’s needs, and direct appropriately.
• Request and accept payments from patients at the time of visit.
• Reconcile daily copayment batches and prepare patient referrals for billing.
• Arrange patient transportation when necessary.
• Provide basic clerical support functions to other practice staff.
• Maintain a safe and clean environment and respect patient privacy.
• Handle cancelled appointments and follow up per practice policy.
• Ensure task list in EHR is up to date and worked daily.
• Provide clerical support and sort/distribute incoming mail.

Requirements:

• Education: HS Diploma/GED
• Experience with EPIC front desk, copay collection, check-in/check-out, insurance verification, work queue handling, referral requests, and appointment scheduling.

Preferred Skills:

• Spanish fluency preferred.