Health and Wellness Case Manager

Job Description Summary

The Health and Wellness Case Manager will provide nonclinical case management and primarily work within Student Affairs, addressing and responding to students of concern and providing health care resource management, wellness navigation, and holistic student support. The Health and Wellness Case Manager is responsible for serving as a key responder to students of concern through helping them identify, access, and coordinate care among appropriate on-campus and community resources.

The Health and Wellness Case Manager as the university''s primary wellness navigator and care coordinator, assisting students in accessing healthcare, mental health, telehealth, urgent care, specialist, and community-based resources. The Health and Wellness Case Manager will work collaboratively with students, families, faculty, staff, and community partners to provide support, facilitate resource connections, and promote student wellness.

The position will also be responsible for developing prevention programming, supporting students through health-related university processes, and assisting with collecting, analyzing, and reporting data for assessment needs and processes.

Job Description

Duties and Tasks:

• Responsible for serving as a key facilitator to students needing non-clinical case management and referrals.

• Point person for students who are hospitalized by facilitating resources and support such as transportation and access to prescriptions

• Work effectively and compassionately with the families of students of concern within FERPA guidelines

• Create and sustain programs and services that assist students of concern feel supported and connected to helping resources

• Be an active, positive, contributing member of the department, the Division of Student Affairs and Saint Leo University

Outreach

• Actively demonstrate sensitivity to the concerns and developmental needs of all Saint Leo students.

• Assist residents with personal, social, and academic concerns through proper support and referrals.

• Provide direction to students with different health and wellness related challenges

• Will provide crisis response and de-escalation to students in distress in accordance with university policy and procedures

• Develop and implement wellness education, prevention initiatives, and outreach programming that promote physical, emotional, social, spiritual, and academic wellbeing consistent with Saint Leo University's Benedictine values.

• Coordinate and promote health and wellness resources through educational campaigns, workshops, outreach efforts, and collaborative campus initiatives.

Administrative

• Monitors progress of students of concern and keeps comprehensive notes and records utilizing the Advocate CARE system.

• Coordination of messaging of health services including written communication, social media, and marketing materials.

• Serve as a competent and professional liaison to all offices and divisions of the University

• Keep supervisors informed and up to date on all information and pertinent projects

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Demonstrate commitment to and experience in student support and programming

• Ability to work within a diverse college environment

• Ability to communicate, problem solve, and manage multiple priorities

• Skilled at establishing rapport with students, staff, and internal and external partners

• Ability to create trust and maintain confidentiality

EDUCATIONAL REQUIREMENTS / QUALIFICATIONS:

• Bachelor's degree required in Social Work, Public Health, Health Education, Psychology, Human Services, Student Affairs, Nursing, or a related field.

• One to three years of progressive experience in higher education, student support services, case management, healthcare navigation, wellness promotion, social services or related field

• Proficiency with Microsoft Office and general office technology is required, along with the ability to learn institutional systems and databases

• Any equivalent combination of education experience and training that provides the required knowledge, skills, and abilities

Physical Demands:

• Will need to be able to stand for extended periods

• Will need to be able to walk up/down multiple flights of stairs

Why Work at Saint Leo?

What it's Like to Work Here: Ask our employees and the one word they'd use to describe working at Saint Leo University is "Community." Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE!

We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).

• FREE Tuition - Employee, Spouse, and Dependents*
• Tuition Exchange Opportunity - Dependent of Employees*
• Generous Paid Leave - Sick, Vacation, and Holidays
• Comprehensive Group Health Plan (Medical, Dental, and Vision)
• Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
• 100% Employer-Funded Health Reimbursement Account
• 100% Employer-Paid Short Term Disability Insurance
• 100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
• Employer-provided life insurance
• Discounted On-Campus Dining Meal Plans
• Nationwide Pet Insurance
• Flexible Spending Accounts
• 403b Retirement Plan
• Wellness Center
• Eligibility based on meeting required service period

2025 ICUBA Benefits Guide_St Leo