About the Role: CardioClinic in Houston, TX is looking for a friendly and organized Front Desk Representative to be the welcoming face of our healthcare practice. If you thrive in a fast-paced medical environment and are passionate about delivering exceptional patient experiences, we want to hear from you!
Responsibilities:
Greet and check in patients in a professional and compassionate manner
Schedule, confirm, and manage patient appointments using medical scheduling software
Verify patient insurance eligibility and collect co-pays at time of service
Maintain and update accurate patient records in the EMR/EHR system
Answer multi-line phone system, route calls, and respond to patient inquiries
Coordinate referrals and communicate with clinical staff to ensure smooth patient flow
Ensure front desk area is organized, HIPAA-compliant, and welcoming at all times
Requirements:
High school diploma or GED required; medical office certification a plus
1+ years of front desk or administrative experience in a healthcare setting preferred
Familiarity with EMR/EHR systems and medical billing basics ECW a bonus
Knowledge of insurance verification and co-pay collection processes
Strong communication, multitasking, and customer service skills
Understanding of HIPAA regulations and patient confidentiality standards
Bilingual (English/Spanish) a plus in the Houston market
About Us: CardioClinic is a trusted cardiovascular care provider serving the Houston, TX community with a commitment to excellence in heart health. Our patients choose us for our compassionate, patient-centered approach and our team of highly skilled cardiac specialists. We pride ourselves on fostering a supportive and collaborative work environment where every team member plays a vital role in changing lives.
Numbers & Facts
Location
Houston, TX
Job Type
Full-time
Skills
Administrative Skillsunmatched
Cardiologyunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Electronic Medical Recordsunmatched
English Languageunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Insuranceunmatched
Healthcareunmatched
Healthcare Administrationunmatched
Healthcare Softwareunmatched
High School Diplomaunmatched
Medical Billingunmatched
Medical Officeunmatched
Medical Record Systemunmatched
Medical Recordsunmatched
Multilingualunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Confidentialityunmatched
Regulationsunmatched
Spanish Languageunmatched
Team Playerunmatched
Telephone Skillsunmatched
Vision Planunmatched
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