Health Care- Front desk

CardioClinic

Houston, TX

JOB DETAILS
SKILLS
Billing, Co-Payments, Communication Skills, Customer Support/Service, Detail Oriented, Electronic Medical Records, Establish Priorities, Fast Food, Fax Machines, Healthcare, Medical Records, Medicine, Multitasking, Operations, Organizational Skills, Patient Assessment, Patient Care, Team Player, Telephone Skills, Time Management
LOCATION
Houston, TX
POSTED
30+ days ago

About Us


We are a busy and growing healthcare clinic dedicated to providing exceptional patient care in a professional and compassionate environment. We are seeking a reliable, organized, and patient-focused Front Desk employee to join our team.


Position Summary


The Front Desk position serves as the first point of contact for patients and plays a vital role in ensuring smooth daily clinic operations. This individual must demonstrate professionalism, strong communication skills, and the ability to multitask in a fast-paced medical setting.


Key Responsibilities


  • Answer incoming phone calls promptly and professionally

  • Schedule, reschedule, and confirm patient appointments

  • Check patients in and out efficiently

  • Manage and distribute incoming/outgoing faxes

  • Verify patient demographics and insurance information

  • Maintain accurate electronic medical records

  • Collect copays and balances as needed

  • Coordinate with clinical staff to ensure clinic flow stays on schedule

  • Provide excellent customer service to all patients and visitors

Qualifications


  • Previous medical front desk or healthcare experience preferred

  • Strong phone etiquette and communication skills

  • Ability to multitask and stay organized in a busy environment

  • Familiarity with EMR systems preferred

  • Knowledge of insurance verification and basic billing processes is a plus

  • Professional appearance and demeanor

Skills & Competencies


  • Attention to detail

  • Team-oriented mindset

  • Time management and prioritization

  • Compassionate and patient-centered attitude


About the Company

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CardioClinic