Billing, Campaigns, Communication Skills, Customer Relations, Customer Support/Service, Establish Priorities, Health Education, Health Science, Multitasking, Newsletter, Organizational Skills, Presentation/Verbal Skills, Press Releases, Progress Reports, Project Planning, Project Tracking, Public Health, Quality Control, Research Skills, Social Media, Strategic Planning, Time Management, Web Graphics, Writing Skills
Lumina is hiring a Communications Associate with 1-3 years of professional experience providing communications support. We are looking for someone who is passionate about meaningful health communications. As an early career communicator, you will play a contributing role in growing our health communications team as you support important public health and science communications programs. This is a hybrid role with some time in our Silver Spring office.
What you'll do:
- Leads tasks within contracts and takes responsibility for ensuring quality and timeliness.
- Maintains work plans and timelines to coordinate the production, approval, and publishing of materials and content across various digital, traditional, and social media channels.
- Ensures on-time delivery and quality control for key tasks and projects.
- Writes, edits, and coordinates diverse content such as web copy, graphics, press releases, newsletters, and social media updates.
- Tracks and communicates project progress to team members, account lead, and clients via written notes, progress reports, and Asana updates.
- Conducts research to inform communication strategies and initiatives.
- Supports the development of strategic approaches for communications projects, campaigns, and messages based on thorough understanding of clients' objectives, audience-driven principles, and effective use of resources.
- Estimates own time and is efficient and responsible with hours and deadlines assigned.
- Submits subcontractor, vendor, or freelancer invoices to Project Director promptly.
- Serves as client liaison on assigned projects.
- Builds and maintains strong relationships through excellent service, collaboration and quality control.
- Contributes to contract growth by providing excellent customer service and sharing ideas with Project Director for additional services the team could be providing.
Qualifications
- Excellent organizational skills with the ability to multi-task, prioritize and work independently.
- Strong written and verbal communication skills.
- A positive, solutions-oriented attitude, adaptable to various challenges and tasks.
- Professional knowledge of social media tools and analytics, and experience with various digital communication platforms.
Education and Experience
- Bachelor's degree in communication, public health, health education or related field.
- Minimum of 1 year of full-time work in communications, preferably in an agency.
Core Values
All employees are expected to uphold these values in their every day work and interactions with colleagues and clients:
- Illuminate new ideas
- Serve the big purpose
- Communicate with understanding
- Commit to quality
- Own your part
- Embrace inclusivity
Lumina Corps is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.