Health Compliance Associate II or Senior Associate

PPL Services Corporation
  • Allentown, Pennsylvania
    19 days ago

    Job Description

    Company Summary Statement : As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today. Overview:

    This role supports the company's dedication to safety, regulatory compliance, and operational excellence. At the direction of Health Compliance leaders, the DOT Associate will fulfill the established processes for the DOT drug and alcohol testing program and driver qualification files, ensuring required documentation is received and maintained for federal and state regulations, this position plays a critical role in reducing risks while maintaining workforce efficiency. 

    Responsibilities:

    •

    Support DOT drug and alcohol testing program

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    Ensures DOT physical process is being followed

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    Monitors DQF renewal deadline processes.

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    Notifies leadership of third-party vendor issues

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    Conduct audit process of random testing pools and ensure timely completion of all tests.

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    Conducts process for KY and RI PHMSA quarterly audits ensuring testing pools are correct.

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    Assist in investigations and resolutions of compliance issues related to drug and alcohol testing.

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    Assist Health Compliance leaders with ensuring technical training provides annual reasonable suspicion training for supervisors and employees.

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    Assist with conducting clearinghouse federal database queries and employer history checks for drug and alcohol compliance.

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    Assist with audit and maintain driver qualification files to ensure alignment with FMCSA standards.

    Performs other duties as assigned

     

    Complies with all policies and standards

     

    Qualifications:

    Required Education and Experience

    Associate P2:
    Associate's degree plus 2 years of relevant work experience, or an equivalent combination of education and relevant work experience.

     

    Associate P3:
    Associate's degree plus 3 years of relevant work experience, or Bachelor's degree plus 1 year of relevant work experience, or high school diploma plus 5 years of relevant work experience.

    Additional required qualifications include:

    • Strong ability to manage data from multiple platforms and sources.
    • Customer service experience in fast-paced environments.
    • High attention to detail with strong organizational skills.
    • Ability to multitask and work independently with minimal supervision.
    • Team-oriented with the ability to collaborate effectively across departments.
    • Proficiency in Microsoft Teams, SharePoint, Excel, Outlook, Word, and Adobe Professional.

    Required Experience

    No additional required experience listed.

    Preferred Qualifications

    • At least one year of experience working with DOT drug and alcohol testing programs or FMCSA compliance regulations.
    • Experience in auditing processes and compliance reporting.
    • Strong analytical, problem-solving, and decision-making skills.

     

    Numbers & Facts

    LocationAllentown, Pennsylvania

    Skills

    • Adobe Product Familyunmatched
    • Analysis Skillsunmatched
    • Auditingunmatched
    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Data Managementunmatched
    • Detail Orientedunmatched
    • Device Driversunmatched
    • Documentationunmatched
    • Electrical Utilityunmatched
    • Federal Laws and Regulationsunmatched
    • File Maintenanceunmatched
    • High School Diplomaunmatched
    • Microsoft Excelunmatched
    • Microsoft Outlookunmatched
    • Microsoft Product Familyunmatched
    • Microsoft SharePointunmatched
    • Microsoft Wordunmatched
    • Multiplatform/Cross-Platformunmatched
    • Multitaskingunmatched
    • Organizational Skillsunmatched
    • Problem Solving Skillsunmatched
    • Process Developmentunmatched
    • Quality Assurance Methodologyunmatched
    • Regulatory Complianceunmatched
    • Risk Managementunmatched
    • Safety Complianceunmatched
    • State Laws and Regulationsunmatched
    • Team Playerunmatched
    • Test Programunmatched
    • Time Managementunmatched

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