As a Health Informatics Solution Coordinator, you will be responsible for the operational support for multiple contracts/programs related to data collection, analysis and reporting. You will provide subject matter knowledge and support in the analysis of the data, the design, and development of the products or services to support contract deliverables. This includes professional communications and experience in public outreach strategies.
While this is a remote position, candidates must reside in a state where Telligen maintains a business presence. Telligen will consider internal candidates in other states.
What you'll do:
- Utilizes knowledge to research and resolve issues in a timely manner and to the customer’s satisfaction
- Provides input based on subject, program and product knowledge to the business and functional requirements for software products and services, including enhancements
- Completes tasks and deliverables on time
- Creates and updates multiple formats of documentation, ensuring information is accurate, thorough, and follows established processes and compliance requirements
- Provides product/Project level validation to identify issues and recommend changes if needed
- Supports live or recorded training sessions
- Assists with knowledge-sharing presentations
- Performs miscellaneous duties as assigned
Required Skills and Experience:
- Due to the confidential nature of the work, ability to pass an extensive background check by CMS and prime per contract requirements.
- Four-year degree in business, health care, IT and/or equivalent training and/or experience
- 1-3 years experience in related field
- Demonstrated experience in healthcare quality improvement, healthcare information management and/or healthcare information technology (HIT)
- Advanced knowledge and experience working with Windows, all Microsoft Office products and other PC-based software products
- Basic knowledge and experience with database applications, data trending/graphics and reporting tools.
- Highly proficient with professional communications (including CMS) with a thorough understanding of CMS branding guidelines.
- Experience working in a deadline driven environment, taking initiative, handling multiple tasks with little direction or advanced notice
- Attention to detail is a must
- Exceptional written and verbal communication skills.
- Meticulous editor with strong knowledge of grammar, spelling, and punctuation.
- Proven ability to adapt content and tone across diverse social media channels while maintaining brand consistency.
- Flexibility with demanding deadlines
- Ability to pivot direction easily
Preferred Skills and Experience:
- Active EUA ID preferred
- General knowledge/understanding about the Medicare Drug Price Negotiation Program
- Federal government knowledge and experience is preferred
Who We Are:
Telligen is one of the most respected population health management organizations in the country. We offer clinical, analytical, and technical expertise to support local, Tribal, and national partners, state and federal government programs, and employers and health plans.
Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions.
Our business is our people and we’re seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.
Are you Ready?
We’re on a mission to transform lives and economies by improving health.
Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.
Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.
Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.
Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence.
Thank you for your interest in Telligen!
Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed.
While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate.
Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants.
Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms.
Telligen is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, protected veteran status, disability or any other protected class.
Telligen is committed to ensuring that our employment process is open to all individuals, and provides reasonable accommodations to individuals who need assistance during any part of the employment process due to a disability, medical condition, or physical or mental impairment. Reasonable accommodations are considered on a case-by-base basis.
If you need assistance to navigate Telligen’s careers website or to apply for a position, please send an email to [email protected]
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.