Health Information Management Tech II Document Management

At NorthBay Health, the HIM Technician II follows established department procedures related to document imaging for NorthBay Health's health records. This role retrieves and reconciles hospital base records, outpatient, and Emergency Department records, and analyzes health records for selected deficiencies. The technician provides support to clinical areas by ensuring complete and accurate medical records are available for patient care and hospital operations. Additional responsibilities include fulfilling basic Release of Information services, answering phones, and assisting the public, physicians, and other departments. The role also assists in preparing department and organizational materials using Microsoft Office products.

• Education: High school graduate or equivalent preferred. Successful completion of NorthBay intranet web-based Medical Terminology lessons within the department introductory period.
• Licensure/Certification: Obtain an HFMA Certified Revenue Cycle Representative (CRCR) Certification within 9 months of start date
• Experience: Two years working in HIM department in acute care hospital/physician office or successful completion of an approved AHIMA HIM program internship at NorthBay
• Skills: Ability to manage multiple tasks, demonstrate organizational time management skills. General office and computer skills.
• Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
• Standards of Performance: Demonstrate performance by adhering to established policies and procedures and exhibiting the defined characteristics associated with attendance and punctuality.
• Physical Effort: Attendance is an essential function of the job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may participate in the following activities: Standing, sitting, reaching, pulling, use of computer terminal, copier, fax machine and other office equipment.

6. Hours of Work: Monday through Sunday, as scheduled based on business need.