Health Insurance Account Installation Specialist

Account Installation Specialist

Pay Rate: $25/hour (W2)
Contract Length: 6–9 months contract
Schedule: 40 hours/week
Work Model: Fully remote
Equipment: Laptop required; second monitor strongly encouraged

What you’ll do

As an Account Installation Specialist, you’ll help set up and maintain new client/group accounts inside internal enrollment/billing systems. This is a detail-heavy role that involves building account structures, validating setup accuracy, and researching discrepancies across multiple systems.

Key responsibilities include:

• Build and install new accounts into core platforms and supporting systems (account structure + billing setup)
• Ensure setup matches documented requirements and standards
• Coordinate and complete structure revisions when changes are needed
• Research and resolve setup/structure issues and errors
• Audit contract loads for quality and reporting standards
• Reconcile discrepancies by comparing documentation to multiple internal systems
• Analyze transactional data and retroactive eligibility changes to resolve issues
• Maintain internal tracking and database updates; monitor daily reports for inventory control
• Communicate primarily via email with internal partners (and occasionally external partners)

What we’re looking for (must-haves)

• High School Diploma or GED
• 1+ year of experience in the insurance industry (or closely related environment)
• Strong attention to detail and accuracy (you’ll be working with account structure and billing setup)
• Solid organization and time management skills (handling multiple items at once)
• Clear written communication (email-heavy role)
• Strong problem-solving skills (ability to investigate errors across systems)

Nice to have

• Experience working with eligibility, billing, enrollment, or group/account setup workflows
• Comfort reconciling reports and identifying root causes of data mismatches
• Ability to work efficiently in a fast-paced “busy season” environment

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M-1

#LI-AJ1

Ref: #851-Rockville-S1