Health Insurance Enrollment Data Entry

Job Title: Health Insurance Enrollment Data Entry
Location: Washington, DC (100% onsite)
Pay: $23.50/hour (W2)
Type: Contract | Schedule: 40 hours/week

Overview

Join a fast-paced enrollment operations team supporting a large health insurance organization. You’ll help ensure members are accurately enrolled and updated in enrollment systems—quickly, correctly, and in line with group contract rules (including more complex accounts).

Must-Haves

• Able to work 100% onsite in Washington, DC (40 hours/week)
• High School Diploma or GED
• 3+ years of experience in membership enrollment and/or member services, billing, claims operations, or data analysis in ahealthcare enviroment
• Experience processing enrollment events such as adds, changes, and terminations
• Strong ability to research and resolve enrollment discrepancies and maintain accurate member records
• Strong attention to detail and comfort working with high-volume data
• Clear written and verbal communication and a customer service mindset
• Proficiency with Microsoft Office (especially Excel) and comfort navigating multiple systems in a production/quality-driven environment

Responsibilities

• Accurately enroll members in the enrollment system in a timely manner
• Verify enrollment status and update membership records (adds/changes/terminations and other enrollment events)
• Research and resolve enrollment system discrepancies; ensure data accuracy across sources/systems
• Identify abnormalities or issues in the enrollment process and escalate when appropriate
• Match the selected health plan to the member or group request
• Coordinate with a Billing team member to ensure group enrollments are completed before monthly billing runs
• Support monthly reconciliation activities and resolve discrepancies
• Assist with training support for new hires and refresher training for experienced team members (as needed)

Qualifications

• Education: High School Diploma or GED
• Experience: 3+ years in membership enrollment, member services, billing, claims operations, and/or data analysis
• Ability to work effectively with diverse teams and stakeholders
• Strong organizational and time-management skills with the ability to adapt to changing priorities
• Comfort using standard office tools (email, internet research, Microsoft applications)

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #851-Rockville-S1