Health Navigator

DRESS FOR SUCCESS OREGON

HEALTH NAVIGATOR JOB DESCRIPTION

Position Type: Full Time

Monday-Friday: 9:00AM-5:00PM*

Generally Monday-Friday, 9:00 a.m.-5:00 p.m., with 2-3 evening programs and approximately one weekend event per month to support participant programming, workshops, and community events.

Job Location: Dress for Success Oregon, 1532 NE 37th Ave, Portland OR 97232

Supervisory Responsibilities: None

ORGANIZATION OVERVIEW

The mission of Dress for Success is to empower women to achieve economic independence by providing a network of support, professional attire and the development tools to help women thrive in work and in life.

Dress for Success Oregon (DFSO) is Oregon's leading workforce development agency supporting women and gender expansive individuals from all backgrounds. Our goal is to address all barriers that women face when it comes to finding employment. By tackling these barriers head-on, we aim to create a more inclusive and equal workforce. Additionally, we strive to provide a trauma-informed space, where they can voice any concerns arising in their job search. When women feel confident in their abilities and like they have the resources to succeed, they are more likely to pursue their career goals and overcome any obstacles that come their way. By addressing these issues and providing support, we can help women achieve success in the workplace and break down the barriers that hold them back.

What we value:

Let's start with what we value. First and foremost, we value you! We value the individual talents and knowledge that you bring. DFSO is a Social Enterprise, which means we value a self-starter mentality, entrepreneurial thinking, creativity, innovation, risk, failure, and learning. We want you to grow, learn, and explore.

Our core values:

• We RESPECT ourselves and all.
• We have EMPATHY for all.
• We use TRANSPARENCY in our communication with each other.
• We have ACCOUNTABILITY for our actions. We act consistently with follow-through.
• We are committed to REMOVING BARRIERS TO EQUAL ACCESS due to the intersectional nature of oppression.
• We are SOCIAL ENTREPRENEURS and solve problems humanely, creatively and sustainably.
• We "walk the walk" and act with INTEGRITY.
• We work to COLLABORATE as a connected team.

These values help us create a culture of clarity, consistency, and belonging so that each employee feels welcomed and is able to contribute their best work to continue to further our collective mission.

POSITION DESCRIPTION

The Health Navigator serves as Dress for Success Oregon's subject matter expert on health navigation and participant wellness. This position provides individualized support to women and gender expansive individuals facing barriers to employment, self-sufficiency, and overall well-being.

Working closely with participants, community partners, and DFSO staff, the Health Navigator connects individuals to healthcare, behavioral health, public benefits, housing, childcare, transportation, food assistance, and other critical supports that promote long-term stability and employment success.

The Health Navigator will play a key leadership role within WorkWell, helping expand DFSO's holistic workforce development model by integrating health and wellness into participants' employment journeys.

WHY THIS ROLE MATTERS

The Health Navigator is a new role that will help DFSO expand its holistic workforce development model by ensuring participants can access the health, wellness, and basic needs supports necessary to succeed in employment and life. This position plays a critical role in reducing barriers and connecting participants to resources that promote long-term stability and economic mobility.

KEY RESPONSIBILITIES

Program Development & Leadership

• Support the implementation and growth of DFSO's Health Navigation program in partnership with the Executive Director.
• Help refine policies, procedures, referral pathways, and participant workflows to support effective service delivery.
• Contribute to ongoing improvements in participant intake, documentation, and follow-up processes using a trauma-informed approach.
• Identify opportunities for innovation and continuous improvement while helping shape the future of WorkWell's holistic workforce development model.

Then continue with the rest of the responsibilities:

• Participant Support & Navigation
• Health & Wellness Programming
• Partnerships & Community Engagement
• Staff Support & Collaboration
• Data & Program Evaluation

Participant Support & Navigation

• Conduct participant assessments and develop individualized action plans.
• Connect participants to healthcare, behavioral health, housing, childcare, transportation, food assistance, and other community resources.
• Provide ongoing advocacy, referrals, care coordination, and follow-up support.
• Assist participants with accessing and maintaining public benefits, including Oregon Health Plan (OHP).
• Maintain accurate participant records and documentation.

Health & Wellness Programming

• Lead the development of DFSO's health and wellness strategy, including workshops, support groups, affinity spaces, partnerships, and participant resources.
• Partner with the Program Facilitator to develop and deliver health and wellness workshops, with the Health Navigator serving as the lead on health-related curriculum and content.
• Create, facilitate, and foster peer support groups for women and gender expansive individuals, including groups focused on domestic violence survivors, postpartum support, perimenopause, caregiving, gender equity, LGBTQIA+ inclusion, and other topics that promote connection, healing, and resilience.
• Connect participants to primary care, reproductive healthcare, behavioral health providers, postpartum support, and gender-affirming healthcare services.
• Develop relationships with healthcare providers and community organizations to expand participant resources and educational opportunities.

Partnerships & Community Engagement

• Build and maintain partnerships with healthcare providers, Coordinated Care Organizations (CCOs), community-based organizations, and government agencies.
• Coordinate referrals, health events, workshops, and resource opportunities that support participant
• success.
• Represent Dress for Success Oregon in community collaborations and partnership meetings.

Staff Support & Collaboration

• Serve as DFSO's subject matter expert on health navigation and participant wellness.
• Train and support staff on trauma-informed referral practices, participant boundaries, and available community resources.
• Collaborate with program staff to provide coordinated, holistic participant support.

Data & Program Evaluation

• Track participant outcomes, referrals, and service utilization.
• Support grant reporting, program evaluation, and continuous quality improvement.
• Ensure participant information is maintained confidentially and in accordance with organizational policies.

EDUCATION & EXPERIENCE

• Bachelor's degree in Social Work, Public Health, Human Services, Community Health, Counseling, or related field preferred.
• Minimum of two (2) years of professional experience providing direct services through health navigation, care coordination, health-related resource referral, case management, public health, community health, social work, or a related health or human services field.
• Knowledge of Oregon Health Plan (OHP), Oregon Health Authority (OHA), CareOregon, and Oregon's healthcare landscape.
• Experience working with individuals facing multiple barriers to employment and self-sufficiency.
• Strong communication, organizational, and relationship-building skills.
• Experience with Salesforce or similar CRM platforms preferred.
• Bilingual or multilingual skills are a plus.
• Experience supporting survivors of domestic violence, LGBTQ+ communities, BIPOC communities, or justice-involved individuals is highly valued.
• Knowledge of trauma-informed, participant-centered, and culturally responsive service delivery.

COMPENSATION

Wage: Salary, $60,000-$65,000 annual

Insurance: Full medical, dental and vision insurance

FSA: Access to flexible spending account

401(k):Eligibility to participate in the organization's 401(k) retirement savings plan.

PTO: 120 hours (annual) not including 10 paid holidays and 1 holiday break between Christmas Eve to New Years Day

Other benefits:Short-term and long-term disability, life insurance

HOW TO APPLY

Please email your resume and a cover letter that tells us why you'd be a great fit for this position in PDF format to grants@dressforsuccessoregon.org, using "Health Navigator: Your Name" in the subject line. Accepting applications until August 24, 2026.

Dress for Success Oregon is an Equal Opportunity Employer that highly values diversity, equity and inclusion in the workplace.