Health Product Manager

Best Buy Health

  • Saint Paul, Minnesota
  • 23 days ago
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    Skills

    • Agile Programming Methodologiesunmatched
    • Billingunmatched
    • Continuous Improvementunmatched
    • Cross-Functionalunmatched
    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Customer/Client Researchunmatched
    • Customer/Consumer Behaviorunmatched
    • Establish Prioritiesunmatched
    • Market Entry Strategyunmatched
    • Marketingunmatched
    • Performance Analysisunmatched
    • Performance Metricsunmatched
    • Product Backlogunmatched
    • Product Developmentunmatched
    • Product Lifecycleunmatched
    • Product Managementunmatched
    • Product Planningunmatched
    • Product Programsunmatched
    • Product Strategyunmatched
    • Product Supportunmatched
    • Product/Service Launchunmatched
    • Quantitative Analysisunmatched
    • Salesunmatched
    • Sales Managementunmatched
    • Sprint Planningunmatched
    • Strategic Planningunmatched
    • Work From Homeunmatched

    Description

    The Health Product Manager delivers value by meeting customer needs, driving business outcomes, and advancing Best Buy Health strategies. This role is responsible for managing complex products and supporting the development of product strategy, roadmaps, and quarterly priorities in partnership with internal and external stakeholders. The Health Product Manager bridges user needs, business goals, and technical feasibility, ensuring product outcomes align with organizational objectives. Working cross-functionally with Engineering, Experience Design, Marketing, Sales, and Customer Success teams, this role defines and launches innovative solutions while continuously improving the product through data-driven insights, customer feedback, and performance metrics.

    This role is remote eligible, which means you would work virtually from home or other non-Best Buy location.

    What you'll do
    • Assist in driving the vision and strategy for the Account Services team, which leads device and plan activation, payments and billing, and account management
    • Define the product roadmap and build cross-functional alignment with stakeholders
    • Translate business objectives into actionable product requirements via initiative charters, product requirements, and user stories
    • Leverage data to generate insights about customer needs and behavior and project business value; Utilize data to make product recommendations throughout the product lifecycle
    • Collaborate with Experience Design to map the customer journey and ensure that the customer experience delivers business value and meets user needs
    • Define the success metrics and analyze performance through quantitative and qualitative methods
    • Support delivery through effective prioritization that advances the team's highest priorities; Continually prioritize and manage the product backlog and lead sprint planning.
    • Drive and coordinate go to market strategies and product launches in collaboration with Marketing, Sales, and the broader Best Buy organization.
    Basic qualifications
    • Bachelor's degree in a related field
    • Numbers & Facts

      LocationSaint Paul, Minnesota

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