Health Records Scan Officer

About the role

Mater Hospital Brisbane has two internal opportunities for dedicated and detail-oriented Health Records Scanning Officers to join our Health Records Scanning team in a permanent full time capacity. This role can be rostered at South Brisbane, Redlands or Springfield. One role will be predominantly at South Brisbane and the other role predominantly at Springfield.

This is an exciting opportunity to play a vital role in supporting patient care by ensuring health information is accurately digitised, securely managed, and readily available within Mater’s digital health record system. Working within a collaborative healthcare environment, you'll contribute to the efficient management of clinical information that supports quality care across the hospital.

Salary range: $32.02 - $37.35 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

As a key member of the Health Records team, you will support the accurate and timely processing of patient information through a range of document management activities.

You will:

• Ensure the accurate and timely digitisation of documents and processing of information into the Mater health record to support the provision of clinical care
• Maintain high data integrity by validating patient identification and encounter information through accurate data and document verification during scanning and quality assurance processes
• Fulfil end-to-end scanning workflow operational requirements, including receiving, tracking, batching, preparing, scanning, and filing of physical documents and processing of digital information
• Ensure efficient processing of high-volume documentation such as current attendance records (CARs), ambulatory records, referrals, and loose-leaf documentation
• Prioritise workloads to meet agreed service demands and expectations and key performance indicators

About you

You are a highly organised and reliable administration professional who thrives in a fast-paced environment and takes pride in producing accurate, high-quality work. You understand the importance of confidentiality and enjoy working as part of a team that supports essential healthcare services.

To be successful in this role, you will have:

• Previous high-volume document management processing knowledge and skills 
• Administration experience in a hospital or health setting 
• Strong attention to detail and a commitment to data accuracy
• Excellent organisational skills with the ability to manage competing priorities
• Experience working with electronic records or document management systems
• Strong computer literacy and confidence working across multiple systems
• Well-developed communication and interpersonal skills
• A commitment to maintaining privacy, confidentiality and compliance standards
  

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close Thursday 6^th August 2026– please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.