Health Services Coordinator

Under the general direction of the COHE Manager, the Health Services Coordinator (HSC) plays a critical role within the COHE by working directly with injured workers, employers, health care providers, and other program participants to navigate the WA worker''s compensation system. This work includes functioning as a liaison on behalf of the attending provider, and facilitating communication between the injured worker, employer, and claim manager ensuring questions and issues are addressed.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St. Luke''s Rehabilitation Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Bachelor''s Degree or if no Bachelor''s Degree, 7 years of experience is required in direct patient care, return-to-work coordination, occupational health care, or equivalent experience (direct patient care includes nurse, medical assistant, nurse navigators, and existing care coordinators, but does not include referral coordinators, schedulers, or clinical administrative staff)
• Successful completion of L&I required training and testing; must maintain a record with no reported issues from the L&I agency within 30 days of hire
• 3 years of experience in direct patient care, return-to-work coordination, occupational health care, or equivalent experience
• Experience in data management and tracking
• Experience in completing care coordination or similar documentation
• Experience in analyzing and communicating provider, care coordinator, and best practice reporting data

Preferred Qualifications:

• Master''s Degree
• 1 year of experience as a Vocational Counselor, Nurse Case Manager, or accredited Case Manager working with injured workers in an industrial insurance system or health care setting, or equivalent experience in a health care setting such as a Physical Therapist or Occupational Therapist

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate''s placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.