Healthcare Appointment Setter — Remote (Texas)

$14.00–$16.00 per hour production pay | Flexible self-scheduling | Remote — Texas

Knowledge Rhino is hiring professionals for a remote, high-volume outbound appointment-setting position serving existing healthcare plan members.

This is an outbound calling role, not inbound customer service. You will contact existing members, explain a healthcare service already available through their plan, answer basic questions, and help eligible members schedule an appointment. This is not cold-call sales, and members are not charged for the service.

Compensation

• Training: $7.25 per hour
• Production pay: $14.00–$16.00 per hour based on performance and established program criteria

Flexible Production Schedule

After successfully completing training, employees can build their own production schedules:

• Work between 30 and 40 hours per week
• Select shifts in two-hour blocks
• Schedule production hours Monday through Saturday
• Adjust your schedule within the available operating hours

Training follows a separate, fixed schedule and requires full attendance.

What You'll Do

• Make outbound calls to existing healthcare plan members
• Explain available services and their benefits
• Answer basic member questions using approved information
• Help eligible members schedule appointments
• Handle questions and objections professionally
• Accurately document call outcomes
• Meet expectations for attendance, call activity, quality, and appointment conversions
• Provide patient, professional, and compassionate service

What You'll Need

• Strong spoken and written English communication skills
• Previous outbound call center, appointment-setting, sales, or customer service experience
• Confidence making outbound calls and speaking with people who may be hesitant
• Strong communication and basic computer skills
• Ability to work independently in a structured remote environment
• Residence in Texas
• Ability to pass a required background check

Home-Office Requirements

You must have:

• A Windows 11 computer
• At least 8 GB of RAM
• Two monitors
• A wired Ethernet connection
• Reliable high-speed internet
• A noise-canceling USB headset
• A quiet, private workspace suitable for healthcare-related calls

Equipment and internet requirements will be verified before training.

Why Join Knowledge Rhino?

• Work entirely from home
• Build your own production schedule after training
• Work between 30 and 40 hours per week
• Earn $14.00–$16.00 per hour in production
• Help healthcare members access valuable services already available through their plans
• Gain experience in healthcare outreach and appointment setting
• Join a growing remote team

If you are comfortable making outbound calls and want meaningful control over your weekly production schedule, we encourage you to apply.