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Healthcare Benefits & Care Navigator

Meta Care Inc

Broken Arrow, OK

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Certified Nursing Assistant (CNA), Communication Skills, Community Support, Dental Insurance, Documentation, Follow Through, Health Plan, Health Plan Membership, Healthcare, Healthcare Providers, Home Care, Interpersonal Skills, Leadership, Licensed Practical Nurse/Licensed Vocational Nurse, Medical Assistance, Medical Office, Microsoft Office, Multitasking, Organizational Skills, People Management, Pharmacy, Plan Meetings, Preventive Medicine, Problem Solving Skills, Retirement Plan, Social Work, Team Building, Time Management, Vision Plan
LOCATION
Broken Arrow, OK
POSTED
30+ days ago
Job Title:       Healthcare Benefits & Care Navigator
Location:       Catholic Diocese of Tulsa, OK
Job Type:       Full-Time
Reports to:    Vice President of Care Management

Join a Mission Bigger Than Healthcare
Meta Care is seeking a compassionate, relationship-driven individual to serve as a trusted advocate and guide for health plan members of the Catholic Diocese of Tulsa.

This is more than a traditional healthcare role. We are looking for someone who is passionate about helping people navigate healthcare, understand their benefits, access needed resources, and improve their overall well-being.

At Meta Care, we believe in delivering the right care, in the right place, at the right time. Through meaningful relationships and proactive support, our team helps members feel cared for, supported, and never alone in navigating healthcare challenges.
This role is ideal for someone with experience in a busy healthcare environment who enjoys helping others, solving problems, and building trusted relationships.

About the Role
As a Healthcare Benefits & Care Navigator, you will serve as a consistent point of contact for members by helping them:
  • Understand and utilize healthcare benefits
  • Navigate provider networks and healthcare systems
  • Coordinate appointments and services
  • Access wellness and community resources
  • Receive support during health challenges and transitions of care
This is a relationship-centered role focused on advocacy, guidance, and support.
You will not do this alone. Meta Care provides a dedicated support team including pharmacists, nutritionists, social workers, and leadership who work collaboratively to support member needs.

Responsibilities
Member Support & Relationship Building
  • Build trusted relationships through outreach and ongoing communication
  • Serve as a primary point of contact for members
  • Provide guidance and support regarding healthcare and benefits questions
  • Educate members on wellness resources and preventive care opportunities
  • Identify barriers and connect members to available services and support
Care Coordination & Navigation
  • Assist members with scheduling medical and specialist appointments
  • Help members navigate provider networks and healthcare systems
  • Coordinate third-party services and resources when appropriate
  • Connect members with transportation, home support, and community resources
Advocacy & Follow-Up Support
  • Provide support following hospitalizations or significant health events
  • Help members access wellness tools and programs
  • Advocate for members as they work through healthcare challenges
Collaboration & Program Support
  • Work closely with Meta Care's interdisciplinary support team
  • Participate in team and client meetings
  • Support outreach and member engagement efforts
  • Maintain timely documentation and confidentiality
Who We're Looking For
We welcome candidates from many healthcare backgrounds including:
  • Medical offices
  • Care coordination
  • Patient advocacy
  • Provider offices
  • Referral coordination
  • Insurance verification
  • Prior authorizations
  • Population health
  • Benefits navigation
  • Practice management
Clinical backgrounds including Medical Assistant, CNA, LPN, RN, or related experience are welcomed but not required.
Ideal candidates possess:
  • Strong interpersonal and communication skills
  • Compassionate and service-oriented mindset
  • Ability to manage multiple priorities
  • Strong organizational skills and follow-through
  • Comfort working independently and collaboratively
  • Basic Microsoft Office proficiency
Compensation & Benefits
Competitive compensation based on experience and qualifications.
Full-time employees are eligible for:
  • Medical, dental, and vision insurance
  • Meta Care contribution of 90% toward individual medical premiums
  • Retirement plan
  • Seven paid holidays
  • Vacation and sick leave
Availability
Position available immediately.

If you are passionate about helping others and want to be part of a mission-driven organization focused on relationships and meaningful impact, we encourage you to apply.

Please send resume and cover letter to:

REC@metacareusa.com



Meta Care is proud to be an Equal Opportunity Employer and welcomes all qualified applicants.


 

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Meta Care Inc

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