Our client, a Retail Pharmacy company, is looking for a Healthcare Consultant I for their Mid Miami, FL location.
Responsibilities:
Case Management Coordinator is responsible for telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member’s overall wellness.
Case Management Coordinator will effectively manage a caseload that includes supportive and medically complex members.
Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member’s overall wellness through integration.
Case Management Coordinators will determine appropriate services and supports due to member’s health needs; including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports.
Coordinates case management activities for Medicaid Long Term Care/Comprehensive Program enrollees.
Utilizes critical thinking and judgment to collaborate and inform the case management process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of care management tools and resources.
Conducts comprehensive evaluation of Members using care management tools and information/data review
Coordinates and implements assigned care plan activities and monitors care plan progress
Conducts multidisciplinary review to achieve optimal outcomes
Identifies and escalates quality of care issues through established channels
Utilizes negotiation skills to secure appropriate options and services necessary to meet the member's benefits and/or healthcare needs
Utilizes influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health
Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices
Helps member actively and knowledgeably participate with their provider in healthcare decision-making, monitoring, evaluation and documentation of care.
Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.
Provide comprehensive healthcare management services to facilitate appropriate healthcare treatment, effectively manage healthcare costs and improve healthcare program/operational efficiency involving clinical issues
Requirements:
FLUENT Bilingual Spanish/English REQUIRED (both reading and speaking and writing)
Ability to multitask, prioritize and effectively adapt to a fast paced changing environment
Effective communication skills, both verbal and written
We are seeking self-motivated, energetic, detail oriented, highly organized, tech-savvy Case Management Coordinator to join our Case Management team.
Verifyable High School Diploma or GED Required
One year Case management experience A MUST Case Management Certificate (Preferred)
Long term care experience (Preferred)
Microsoft Office including Excel competent ** Bilingual - Spanish / English (required)
Managed Care experience
Computer proficiency in Microsoft Word, Excel, and Outlook required
Case management and discharge planning experience
Bachelor's degree required - No nurses. Social work degree or related field preferred.
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
Founded in 2000
2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
Case Managementunmatched
Certified Case Manager (CCM)unmatched
Coachingunmatched
Communication Skillsunmatched
Community Supportunmatched
Computer Skillsunmatched
Consultingunmatched
Corporate Policiesunmatched
Cost Controlunmatched
Course Developmentunmatched
Detail Orientedunmatched
Discharge Plansunmatched
Documentationunmatched
English Languageunmatched
Establish Prioritiesunmatched
Health Planunmatched
Healthcareunmatched
Healthcare Managementunmatched
Healthcare Providersunmatched
High School Diplomaunmatched
Long-Term Careunmatched
Maintain Complianceunmatched
Managed Careunmatched
Medicaidunmatched
Medicationsunmatched
Member Orientationunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Multilingualunmatched
Multitaskingunmatched
Needs Assessmentunmatched
Negotiation Skillsunmatched
Nursingunmatched
Operational Strategyunmatched
Organizational Skillsunmatched
Pharmacyunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Quality Managementunmatched
Quality of Careunmatched
Regulatory Complianceunmatched
Retailunmatched
Social Workunmatched
Spanish Languageunmatched
Writing Skillsunmatched
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