Healthcare Consulting Associate Director - Reimbursement

Description

About Dean Dorton

Dean Dorton is a leading professional services firm spanning certified public accounting, business advisory, and technology solutions. We are your partners in redefining success through innovation and data-driven strategies. Our experts provide an integrated suite of audit, tax, business management, consulting and technology solutions to companies both domestic and international. We help our clients strategize, adapt, and change in every stage of business, from startup and growth to succession planning and everything in between.

About the Team

Dean Dorton's Healthcare Consulting team partners with healthcare organizations of all sizes - from independent physician practices to multi-hospital systems - to improve financial performance, strengthen operations, and enhance patient outcomes. Our team provides comprehensive services spanning revenue cycle management, billing and credentialing, strategic planning, compliance, and performance improvement. By combining deep industry expertise with practical, data-driven solutions, we help clients navigate regulatory complexities, streamline processes, and achieve long-term financial and operational success.

About the Role

The Healthcare Consulting Associate Director - Reimbursement leads reimbursement consulting engagements for hospitals, physician groups, and other healthcare providers. This role is responsible for managing client engagements from planning through execution, overseeing reimbursement analyses, advising clients on reimbursement strategy, and ensuring the timely delivery of high-quality work.

The Associate Director serves as a trusted advisor to clients while leading project teams, mentoring consultants, and collaborating with firm leadership to strengthen the Healthcare Consulting practice. This position requires a combination of technical reimbursement expertise, project management, relationship management, and leadership skills to deliver exceptional client service.

This role may not be for you: You prefer highly repetitive work with limited client interaction or changing priorities. This role requires balancing multiple engagements, solving complex reimbursement challenges, and collaborating with clients and team members.

This role may be for you: You enjoy combining technical healthcare reimbursement expertise with consulting, project leadership, and relationship management. You thrive on helping healthcare organizations improve reimbursement outcomes while mentoring others and leading meaningful client engagements.

Essential Duties & Responsibilities

The essential duties and responsibilities of the Healthcare Consulting Associate Director role are outlined below in correlation with Dean Dorton's performance management impact areas.

Technical

Definition: your specialized knowledge & expertise associated with the work you perform for/with clients (note: clients may be internal to Dean Dorton).

• Lead reimbursement consulting engagements from planning through completion while managing project scope, timelines, deliverables, and client expectations.
• Perform and review Medicare and Medicaid reimbursement analyses, including cost reports, reimbursement modeling, payment optimization, and regulatory compliance.
• Analyze reimbursement methodologies and identify opportunities to improve reimbursement outcomes and financial performance.
• Interpret CMS regulations, payer guidance, and reimbursement policies to provide practical recommendations to clients.
• Prepare and present reimbursement findings, financial analyses, and strategic recommendations to executive leadership.
• Review supporting analyses and workpapers to ensure technical accuracy, consistency, and quality.
• Identify reimbursement risks and proactively develop solutions to mitigate financial exposure.
• Monitor reimbursement trends, regulatory changes, and industry developments while translating complex guidance into actionable client recommendations.
• Collaborate with multidisciplinary consulting teams to provide integrated solutions for healthcare clients.

Behavioral

Definition: the behaviors associated with performing your job (interpersonal skills).

• Build trusted relationships with healthcare executives, finance leaders, and operational stakeholders.
• Lead multiple client engagements simultaneously while effectively prioritizing competing deadlines.
• Communicate complex reimbursement concepts clearly to both technical and non-technical audiences.
• Demonstrate sound judgment, accountability, adaptability, and professionalism in fast-paced consulting environments.
• Coach and develop consultants through mentoring, feedback, and technical training.
• Foster collaboration across engagement teams while promoting continuous improvement and knowledge sharing.
• Deliver an exceptional client experience through proactive communication, responsiveness, and high-quality service.

Non-Charge

Definition: the contribution you make to Dean Dorton outside of client work.

• Support business development efforts through proposal development, client presentations, and relationship building.
• Assist with practice growth by identifying new service opportunities and expanding existing client relationships.
• Develop internal reimbursement methodologies, tools, templates, and best practices.
• Create training materials and share technical expertise with team members.
• Participate in recruiting, interviewing, onboarding, and mentoring new team members.
• Represent Dean Dorton at healthcare conferences, professional associations, and networking events.
• Participate in firm initiatives, committees, and culture-building activities.

Experience & Qualifications

• Bachelor's degree in healthcare administration, business, finance, public health, or related field required; master's degree preferred.
• Minimum of 7 to 10 years of progressive experience in healthcare consulting or healthcare operations.
• CPA preferred
• Demonstrated experience leading projects, managing teams, and overseeing client engagements.
• Strong understanding of healthcare operations, revenue cycle, payer relations, and regulatory environments.
• Experience working with physician practices, hospitals, or multi-specialty groups.
• Excellent communication skills with the ability to present to executives and stakeholders.
• Proven ability to build and maintain client relationships.
• Experience mentoring or managing consulting or operational staff preferred.

Software & Tools

• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams)
• Data analysis and visualization tools (e.g., Power BI, Tableau, or similar)
• Healthcare practice management and EHR systems (Epic, Cerner, or comparable platforms preferred)
• Project management software (e.g., Asana, Monday.com, Microsoft Project)
• Research and benchmarking databases for healthcare finance and operations
• Financial modeling and strategic planning tools

Travel: Travel to Dean Dorton offices, client sites, or industry conferences may be required.

This job description is intended to describe the general nature and level of work being performed by team members assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additionally, responsibilities and duties may vary depending on business needs and individual circumstances. Dean Dorton is an equal opportunity employer.